Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A really beautiful, dainty piece. The 4mm stone is the perfect size. It catches the light beautifully as it dangles. Utterly smitten.
O movimento é o que os torna tão especiais. A pequena pedra dança e reflete a luz de uma forma única. Muito mais charmosos que uns brincos estáticos.
A deadset winner. Comfy, pretty, sparkly, and they go with everything. Ticks all the boxes for me.
Para além de lindos, são incrivelmente leves e confortáveis. Ponho-os de manhã e esqueço-me deles. Perfeitos para a correria do dia a dia.
If you love delicate, timeless jewelry, you will love these. They are simple, elegant, and beautifully made. I highly recommend them.
Sono diventati i miei orecchini 'mai più senza'. Leggeri, comodi, e quel punto luce che dondola è un dettaglio chic che fa la differenza.
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