Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un regalo per la mia migliore amica, super apprezzato. È un classico intramontabile ma con quel tocco di modernità dato dal cerchietto.
The design is just lovely. A modern hoop with a timeless solitaire drop. They look incredibly chic and high-end. A fantastic find.
La qualité est vraiment au rendez-vous. Le fermoir de la créole est très sécurisant. On n'a pas peur de les perdre.
My best friend got me these for my birthday and I haven't taken them off since. They are the most perfect, delicate, sparkly earrings. I'm in love.
Il design è semplice ma geniale. Unisce la praticità del cerchietto all'eleganza del solitario. Non potrei essere più soddisfatta.
These are bloody lovely! The little 0.3-carat rock that dangles off the hoop is just the perfect touch. So dainty and sparkly. I'm rapt.
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