Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
El tamaño de 0.3 quilates es simplemente perfecto. Parece un diamante fino y de alta calidad. Tiene un brillo espectacular pero es muy elegante para el día a día.
Received these as a gift and they are perfect. The design is so timeless and the moissanite is incredibly bright. A very thoughtful and beautiful present.
La qualità è eccezionale. La pietra è bianchissima e piena di fuoco, e la chiusura del cerchietto è molto solida. Sembrano un gioiello di lusso.
These are so comfortable! They're super lightweight, so I can wear them 24/7 without my ears getting sore. A huge plus for me.
Wenn ihr ein zartes, aber besonderes Schmuckstück sucht, habt ihr es gefunden. Dieser kleine Anhänger macht den ganzen Unterschied.
The movement of the little stone is what makes them so special. It's a gentle dangle that catches the light so nicely. So much prettier than a fixed stud.
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