Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Chose the yellow gold plate and it's a proper nice gold colour. Looks so rich and expensive against the insane sparkle of the stone.
Lo que más me gusta es el movimiento. La piedra no es estática, baila con cada paso y atrapa toda la luz. Son mucho más especiales que un pendiente fijo.
What a fabulous find. They look incredibly high-end. The 18K white gold plating is bright and looks exactly like my solid gold pieces. Really impressed.
El brillo de la moissanita es increíble, pero al estar en movimiento, se multiplica. Crean destellos preciosos al caminar.
Just got these for my birthday and I'm blown away. The hoop itself is the perfect size and the clasp feels super secure. The dangling stone is just pure glamour.
Questo design è di una finezza incredibile. Non è il solito orecchino, ha quel qualcosa in più. La pietra che danza cattura la luce in modo magico.
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