Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The quality of the moissanite is legit. So white and clear, and the cut is perfect. The GRA cert is a nice touch of confidence too.
Le design parfait : la modernité de la créole et le classicisme intemporel du solitaire. Je n'ai que des compliments. Elles sont superbes.
I love that it's a simple, clean hoop up top. It makes the dangling solitaire the true star of the show. A really smart and beautiful design.
Estou apaixonada! A pedra de 1 quilate tem um brilho espetacular, e o facto de balançar torna-a ainda mais viva. Recebo imensos elogios.
Yeah, nah, these are ace. The hoop is super comfy and the clasp is solid. Don't have to worry about one flying off while you're on the dance floor.
Son mis nuevos pendientes para todo. Valen para ir a la oficina o para salir a cenar. El diseño es tan versátil como bonito.
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