Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
L'unione tra il cerchietto minimal e il solitario pendente è un'idea vincente. Sono moderni, luminosi e hanno un movimento unico. Favolosi.
The hoop clicks closed very securely, which I really appreciate. I'm not worried about losing one. They feel very well-made and sturdy.
Pour toutes celles qui hésitent : foncez. Le design est aussi beau en vrai que sur les photos et la qualité est irréprochable.
I love that they're not static. The movement makes them feel so much more lively and interesting than a regular stud. A definite winner.
São os meus novos brincos de eleição. Ficam bem com tudo! O movimento da pedra dá um toque super charmoso a qualquer look.
My partner got these for me and I was blown away. They're just a classic, beautiful pair of earrings you can't go wrong with. A perfect pressie.
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