Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Perfect transitional jewelry between seasons – cool enough for winter but light enough to wear with summer sundresses without looking heavy.
After three flights across time zones, the settings remained intact despite TSA pat-downs and airport luggage handling
Wore these on a Mediterranean cruise and got complimented by a gemologist! The VS clarity grade is obvious when sunlight hits the facets mid-sail
Post-lunch meetings? No problem. These stay intact while eating without prongs catching on my salad fork – impressive durability for the price.
Perfect transitional jewelry between seasons – looks rich enough for holiday parties but understated enough for spring brunches
Ideal for people with dynamic lifestyles: Secure enough for construction site visits yet elegant enough for business meetings
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