Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My ears are super sensitive and these have been amazing. The S925 silver with the white gold plating is high quality and causes zero irritation. A total win.
Si buscas algo más interesante que el típico brillante pero igual de elegante, estos son perfectos. El colgante es el detalle ideal.
Yeah, nah, these are tops. The quality is mint. The little hoops are sturdy and the stones are so bright and clear. Look way more expensive than they were.
Sono l'accessorio perfetto che eleva anche un semplice jeans. Danno quel tocco chic senza nessuno sforzo. Li metto e non li tolgo più.
My ears are normally very sensitive, but these have been wonderful. No irritation at all, so I can wear them all day comfortably. A huge plus for me.
Se procuram um brinco clássico com um toque moderno, é este. O pendente de três pedras faz toda a diferença.
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