Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Fue mi regalo de cumpleaños y no puedo estar más feliz. Son tan finos y delicados, y el brillo de las tres moissanitas es un sueño.
This is such an elegant design. I love how the three stones hang below the hoop. They're perfect for work or a nice dinner out. So versatile.
Uma compra fantástica. São elegantes, confortáveis e o brilho é maravilhoso. Não podia estar mais satisfeita.
The way the three 3mm stones are set is just beautiful. It creates a little cascade of light. The D-color moissanite is so bright and clear.
Le cadeau parfait pour ma sœur. Elle adore les bijoux fins et délicats. Elle ne les quitte plus depuis son anniversaire.
The 0.3-carat total weight is the perfect touch of sparkle. It's noticeable and pretty without feeling like too much for a casual outfit. Just right.
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