Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un classique intemporel. Le design pendant est très raffiné et elles sont très confortables à porter toute la journée. Je les adore !
I was a bit skeptical about moissanite, but wow. The hardness is a huge plus, and the fire is incredible. These are my forever earrings.
Estou impressionada com a qualidade por este preço. O certificado GRA dá uma segurança extra. Tornaram-se os meus brincos preferidos.
Stunning! The 1 carat size is substantial and looks so elegant. The moissanite itself is incredibly clear and bright.
Leggerissimi e molto comodi da indossare. Il design classico li rende perfetti per ogni occasione. Li consiglio vivamente a tutte!
The movement of the drop is so elegant. They frame the face beautifully and add the perfect amount of sparkle.
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