Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm in love with the classic and chic vibe. They're the perfect finishing touch to any outfit, from jeans to a formal dress.
Wow, diese Ohrringe sind einfach ein Traum! Die Qualität ist hervorragend und das Funkeln des Moissanits ist unglaublich. Ich bin total verliebt!
They're absolutely ace! The VVS1 clarity is noticeable—the stones are so clean and bright. Really pleased with this find.
Légères, scintillantes et d'une finesse incroyable. Le rapport qualité-prix est imbattable. Je les recommande vivement à toutes.
This was a gift to myself and I'm so glad I splurged. They make me feel so glamorous every time I put them on.
Ein wunderschönes Schmuckstück! Sie funkeln im Licht einfach magisch. Die Lieferung war schnell und die Verpackung sehr ansprechend. Alles perfekt!
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