Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich bin absolut begeistert! Sie sehen so edel und hochwertig aus, viel teurer als sie waren. Die D-Farbe ist wirklich strahlend weiß.
These are my first moissanite piece and I'm officially converted. The quality and fire for the price point is just unmatched.
Absolument magnifiques ! L'éclat de la moissanite est incroyable, bien plus intense que ce que j'imaginais. Je suis conquise !
So stoked with these! They are unbelievably sparkly and feel really secure when I'm wearing them. The yellow gold plating is gorgeous.
Elegantes, sofisticados e com um brilho incrível. São a joia perfeita para qualquer ocasião, seja formal ou casual. Cinco estrelas!
The hoop and drop style is so versatile. I can dress them up for a night out or wear them with a casual fit. Love, love, love.
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