Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ces boucles d'oreilles sont un véritable coup de cœur. Elles ajoutent une touche de glamour instantanée. La qualité est vraiment au rendez-vous.
Such a gorgeous, classic design. They feel sturdy and well-made, not flimsy at all. The 18K plating gives them a luxe finish.
Die Verarbeitung ist top und der Stein funkelt bei jeder Bewegung. Das GRA-Zertifikat hat mir zusätzlich Sicherheit gegeben. Wirklich ein toller Kauf.
Beautifully crafted and so comfortable to wear. I often forget I have them on until they flash in a reflection. A perfect 10/10.
O corte excelente faz com que a pedra brilhe de uma forma espetacular. Já recebi imensos elogios. São ainda mais bonitos ao vivo.
I feel so glam and put-together with these on. They are genuinely breathtakingly beautiful and the quality is undeniable.
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