Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The packaging blew me away—opening it felt like discovering treasure. The stones are flawless under any light, and the hypoallergenic design saved my sensitive ears!
My coworker’s kid lost her diamond studs；now she wears these instead.They look identical but won’t break her budget if misplaced again！Plus the posts don’t irritate her sensitive ears！
Lightweight yet dazzling, these earrings stay secure without screws or bulky backs. Ideal for yoga, travel, or nights out—no more lost earrings!
Took them on a mountain hike and admired their sparkle reflecting off snow—such a confidence boost compared to plain silver hoops I owned before now feels primitive by comparison！
Bought as a gift for my sister-in-law who travels constantly.She loves that they’re lightweight yet secure enough to wear during flights,museums,and adventurous hikes—all without losing shine！
After years of allergic reactions, these are the first earrings my skin tolerates! The 18K gold plating adds an elegant touch without any irritation—total game-changer for sensitive ears!
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