Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La qualità delle moissaniti è superlativa (colore D, VVS1). La brillantezza è abbagliante e il certificato GRA è una garanzia. Sembrano gioielli di lusso.
I got the 18K yellow gold version and I’m in love. It provides such a beautiful contrast with the icy-white moissanite. The quality is seriously amazing for the price.
Os detalhes fazem toda a diferença. As pequenas pedras no 'huggie' adicionam um brilho extra que complementa perfeitamente a pedra maior. Um trabalho impecável.
The main stone is breathtaking! It has the look and fire of a 1-carat diamond. I chose the 18K white gold plating, and they look incredibly luxurious.
He recibido muchísimos cumplidos. Todo el mundo me pregunta por ellos por su diseño tan único. Son una joya que realmente destaca.
The sparkle is just unreal. With the large center stone and the sparkly huggie, they light up from every single angle. Don’t hesitate, just buy them!
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