Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Más de un quilate de moissanitas! Tienen una presencia espectacular y se ven carísimos. La mejor compra que he hecho en mucho tiempo.
Even more beautiful in person! The pictures don't fully capture the fire and brilliance of these stones. I'm so happy with this purchase.
Sono innamorata dei dettagli. Le piccole pietre sul 'huggie' aggiungono un tocco di luce extra che rende il gioiello ancora più prezioso. Manifattura eccellente.
A perfect gift for a milestone birthday. They look incredibly expensive and special. The recipient was absolutely thrilled with the unique design and amazing sparkle.
Estes brincos são a definição de glamour. O design em camadas é super moderno e sofisticado. Perfeitos para uma festa ou um jantar especial.
These are bloody beautiful. I got them in the 18K yellow gold finish and they look so luxe. The quality is ace for the price.
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