Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
El brillo que tienen es una locura. La calidad de las piedras, color D y claridad VVS1, se nota muchísimo. Iluminan todo el rostro.
So happy with these. They're my new go-to for special occasions. They're comfortable to wear and the sparkle is just next level.
Son súper elegantes y modernos. La combinación del aro pequeño con el colgante grande es muy sofisticada. Perfectos para una boda o un evento especial.
The perfect blend of modern design and classic elegance. The combo of the huggie and solitaire drop is something I haven't seen before. A definite 5-star product.
Ich bin beeindruckt von den Details. Die kleinen Steinchen auf dem Huggie funkeln so schön und ergänzen den Hauptstein perfekt. Eine sehr hochwertige Verarbeitung.
The pavé detail on the huggie portion is exquisite. It adds an extra layer of sparkle that makes the earrings look so luxurious. The craftsmanship is excellent.
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