Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The craftsmanship is excellent. They feel very well-made and secure when worn. The sparkle is just beautiful, especially in the evening light. A five-star product.
Este design dois em um é absolutamente genial e chique! A combinação do 'huggie' com a argola e a pedra pendente é deslumbrante. Escolhi o dourado e amei.
A definite must-buy. The combination of the sparkly huggie and the beautiful solitaire drop is just perfect. You won't be disappointed.
Il peso totale di 1.12 carati dona a questi orecchini una presenza importante, ma restano comunque comodi da indossare. Un equilibrio perfetto.
A real showstopper piece. The sparkle is intense, thanks to over a carat of moissanite. They make you feel instantly put-together and fancy.
Son sorprendentemente cómodos para su tamaño. El 'huggie' se ajusta perfectamente y no pesan nada. Puedo llevarlos durante horas.
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