Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I reckon this is amazing value. A 1-carat D-color moissanite in a unique infinity setting would be a fortune elsewhere. Looks like a custom piece of jewelry.
C'est la version moderne et romantique du solitaire classique. J'aime le fait que le symbole de l'infini soit subtil. Un bijou que je porterai toujours.
This is a truly special piece of jewellery. The quality is outstanding, from the secure six-prong setting to the flawless 1-carat stone. It feels so meaningful to wear.
Una joya que combina la seguridad de un engaste de seis garras con la poesía del infinito. La moissanita de 1 quilate es simplemente perfecta.
I am so impressed with the craftsmanship. The infinity loop is smooth and flawless, and the six prongs hold the 1-carat stone perfectly. It looks incredibly high-end.
Um colar de uma elegância intemporal. A qualidade da moissanite é incrível, brilha imenso. O símbolo do infinito torna-o ainda mais especial.
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