Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This necklace is gorgeous! The 1-carat stone is the perfect focal point, and the infinity symbol adds a layer of elegance. It looks amazing with a V-neck.
Una collana di un'eleganza senza tempo. La qualità della moissanite è incredibile, brilla tantissimo. Il simbolo dell'infinito la rende ancora più speciale.
An absolutely exquisite piece. The classic six-prong setting is so elegant, and the infinity loop is a lovely, unique detail. The moissanite itself is stunningly fiery and beautifully cut.
El regalo de aniversario perfecto. El símbolo del infinito es un detalle súper romántico y el brillante de 1 quilate es espectacular. ¡A mi esposa le encantó!
This is my new everyday necklace. The infinity detail is subtle enough for daily wear, but the 1-carat stone provides that perfect 'wow' factor. So sparkly and beautiful.
Adoro o design. O engaste de seis garras é um clássico muito seguro, e o infinito como elo é um detalhe único e cheio de significado.
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