Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Be prepared for everyone to ask about this necklace. The infinity bail is unforgettable. The 1-carat moissanite has an absolutely blinding sparkle. A 5-star purchase.
Diese Kette ist zeitlose Eleganz pur. Der 1-Karat-Stein hat die perfekte Größe und das Unendlichkeitszeichen macht sie zu etwas ganz Besonderem.
The white gold finish is bright and beautiful. This stunning infinity necklace looks incredibly high-end. The intense sparkle is captivating.
Ce collier est la définition du romantisme. La pierre de 1 carat est magnifique et le petit symbole de l'infini est un détail si délicat et réfléchi.
I bought this to celebrate our engagement and it's perfect. The infinity symbol is a beautiful promise. The sparkle is intense, and it feels so meaningful.
Recebi imensos elogios. Toda a gente repara no bonito símbolo do infinito. E a pedra de 1 quilate é deslumbrante.
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