Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A lovely, substantial design. The sparkle from the 1-carat stone is so significant. I chose this for the six-prong setting, as I feel it's safer for such a nice stone.
Este collar es la definición de romanticismo. La piedra de 1 quilate es preciosa y el pequeño infinito es un detalle tan delicado y bien pensado.
I opened the box and my jaw dropped. The size and brilliance of the 1-carat stone is unbelievable, and the infinity setting is so delicate and meaningful.
La combinazione del solitario classico con il simbolo dell'infinito è semplicemente perfetta. È un gioiello chic e allo stesso tempo molto personale.
This necklace is gorgeous! The 1-carat stone is the perfect focal point, and the infinity symbol adds a layer of elegance. It looks amazing with a V-neck.
Una collana di un'eleganza senza tempo. La qualità della moissanite è incredibile, brilla tantissimo. Il simbolo dell'infinito la rende ancora più speciale.
You may also like