Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Good on ya for this design! It’s classic but unique. It sits perfectly and is super comfy to wear. Love it to bits.
Die Kombination aus dem funkelnden Pavé und dem einzelnen, klaren Stein ist wunderschön. Eine sehr geschmackvolle und elegante Halskette.
Cheers to moissanite! The pave is so sparkly and the main 4mm stone is a perfect size. The excellent cut is spot on, so fiery.
Ce collier habille le décolleté avec une élégance rare. Le jeu de lumière entre les petites pierres scintillantes et la pierre principale est sublime.
This was an anniversary gift, and it's perfect. The design is so unique and meaningful. The quality of the moissanite stones is incredible, so bright and clear.
Este foi o presente de aniversário mais bonito que já recebi. É uma peça tão especial e cheia de detalhes. Sinto-me muito elegante a usá-lo.
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