Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is my new go-to for everything from work to date night. It’s so versatile and makes me feel instantly put-together. You need this necklace!
Este colar 2-em-1 é a minha nova joia favorita. Parece que passei horas a combinar duas peças, mas é só uma. Super prático e lindo.
The spacing of the two chains is just perfect, eh? It’s noticeable and sparkly, but still so elegant. So comfortable to wear.
Ein sehr stilvolles Accessoire. Die schlichte obere Kette lenkt den Blick perfekt auf die wunderschön funkelnden Steine der unteren Kette.
This was a gift for my sister who loves layering, and she adored it. A beautiful, modern piece that takes the guesswork out of styling.
Estoy enamorada de esta pieza. El contraste de la cadena sencilla de arriba con los cinco brillantes de abajo es espectacular. ¡Brilla muchísimo!
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