Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is minimalist glam perfected. The simple top layer and the sparkly bottom layer are the perfect combination. So happy with this purchase.
J'adore ce concept 2-en-1 ! C'est l'illusion parfaite de deux colliers superposés, sans jamais s'emmêler. Le rendu est incroyablement chic.
The five 4mm stones are the perfect size. They make a statement on the longer chain without being too much. A truly elegant and well-designed piece.
Un bijou très astucieux et tendance. La chaîne simple met superbement en valeur les cinq moissanites scintillantes de la chaîne inférieure. Magnifique.
The sparkle from the five stones is just beautiful. It’s a very pretty and sophisticated piece that just sits so nicely. A definite five stars from me.
Sono innamorata di questo gioiello. Il contrasto tra la catenina minimal e quella con i cinque punti luce è di una grande eleganza.
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