Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La qualité des moissanites est bluffante. Les cinq pierres brillent comme des diamants. Un bijou qui ajoute une touche de luxe au quotidien.
A truly modern classic. The design is so smart and versatile, I know I'll be wearing this for years and years. It will never go out of style.
Regalo perfetto per un'amica amante della moda. È un pezzo versatile che si adatta a tanti stili, dal casual all'elegante.
This is such an effortlessly chic necklace. It gives you that perfect layered look without any of the faff. The five stones are absolutely stunning.
Me encanta cómo caen las dos cadenas, con la separación perfecta. Es cómodo y no se mueve. Un diseño de diez.
Wow, I am so incredibly happy with this layered necklace! It's absolutely beautiful and the design is so smart. The sparkle is out of this world.
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