Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Superou as minhas expectativas. É confortável, estiloso e as cinco pedras na corrente exterior dão-lhe um toque muito especial.
The craftsmanship is excellent. Each of the five stones on the outer chain is perfectly set. It feels durable and looks so polished.
Une pièce moderne et incroyablement versatile. Parfait avec un t-shirt blanc ou une chemise en soie. Un indispensable de ma boîte à bijoux.
This layered necklace is just right. The spacing is perfect, and the sparkle from the bottom chain is so elegant. A really lovely, stylish design.
Ce collier a transformé mes tenues les plus simples. Il apporte une sophistication instantanée. Je ne reçois que des compliments.
This is my new go-to for everything from work to date night. It’s so versatile and makes me feel instantly put-together. You need this necklace!
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