Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Couldn't be happier with this. It shines more than my diamond earrings! A beautiful, unique design and incredible quality for the price. A solid five stars!
The adjustable feature saved me from needing multiple sizes—slipped on easily over my knuckles!
I’ve had this for six months, and the gold plating shows no signs of wearing off! Ideal for someone who can’t afford mined diamonds but wants luxury.
Gifted this to my girlfriend; she loved how it balances delicate leaf patterns with bold sparkle! Comes in a velvet box ready for any occasion.
The sparkle is unreal under UV lights at parties—everyone thinks I spent thousands!
The lab-grown stones are flawless—they passed every test at my local jeweler’s shop! Ethical, affordable luxury at its finest.
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