Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
So sparkly and feminine! It's the perfect accessory to make you feel put together. I get so many compliments whenever I wear it.
Es la pulsera perfecta para llevar a diario. Aporta un brillo muy sutil y elegante. La calidad de la plata y el chapado en oro es excelente.
This is my new favourite! It’s so versatile – I can wear it to the office or for a night out. It’s simple, elegant, and sparkles beautifully.
Un cadeau parfait pour mon amie, elle a adoré son originalité et son élégance. La couleur D des pierres est vraiment pure et blanche.
What a stunning bracelet! The quality is superb, and it feels much more expensive. The leaf pattern is so unique. I'm ever so pleased.
É a pulseira ideal para quem gosta de joias finas e elegantes. Combina com tudo e o fecho é bastante seguro. Compra 100% aprovada!
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