Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Arrived beautifully packaged. The bracelet itself is exquisite. The D colour stones are so bright, and the excellent cut is obvious. It really shines.
Passt perfekt zu meiner Uhr und anderem Schmuck. Es ist dezent genug, um es täglich zu tragen, aber auch schick genug für besondere Anlässe.
A wonderfully delicate and pretty bracelet. It’s perfect for layering or wearing on its own for a touch of sophistication. A fantastic find!
Estoy fascinada con el brillo de las pequeñas piedras. A pesar de su tamaño, la talla excelente hace que deslumbren con cada movimiento.
A beautiful, delicate piece that looks like it cost a fortune. The D colour, VVS1 stones are so clear and bright. An absolute bargain.
Un bijou plein de charme et de délicatesse. Il ajoute une touche de lumière discrète au poignet. Parfait pour un style élégant au quotidien.
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