Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Esta pulsera es la definición de elegancia discreta. Perfecta para combinar con otros brazaletes o para llevarla sola. ¡Preciosa!
What a little ripper! So much more special than a plain tennis bracelet. The way it catches the Aussie sun is just insane. Love it!
Dei de presente para a minha melhor amiga e ela amou. É uma joia delicada, com um design especial que a torna inesquecível.
Absolutely love the delicate design. It's not chunky at all, just a beautiful, shimmering line on your wrist. The GRA certificate is a great bonus.
Absolut zufrieden! Das Armband ist genau wie beschrieben – ein zarter Traum mit einem einzigartigen Design. Klare Kaufempfehlung!
Arrived beautifully packaged. The bracelet itself is exquisite. The D colour stones are so bright, and the excellent cut is obvious. It really shines.
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