Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Je suis fan ! Le design est si malin et le résultat est un bijou à la fois ludique et très chic. La pierre de 1 carat est vraiment impressionnante.
This necklace packs a serious punch! The 6.5mm stone is so incredibly bright. I am beyond happy with this gorgeous, high-quality, and creative necklace.
Questa collana attira un sacco di complimenti. Il suo design è così unico e creativo. La pietra principale da 1 carato è un vero spettacolo.
I bought this to celebrate releasing my first song and it's perfect. It is breathtakingly brilliant. The sparkle is intense, and it feels so meaningful.
Ho regalato questa collana a mia nipote per il suo saggio di violino ed era felicissima. È un gioiello personale, elegante e molto luminoso.
The perfect blend of my two passions: music and sparkly things! The 1-carat stone is so impressive, and the musical note setting is just adorable and well-made.
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