Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The details on this are amazing, from the excellent cut of the stones to the polished finish. A stunning necklace for a really reasonable price.
Un éclat spectaculaire ! Les pierres de couleur D sont si pures et la taille excellente se voit vraiment. Un bijou qui fait beaucoup d'effet.
This star pendant is even prettier in person. The D color moissanite is so bright and clear. It looks like a real diamond necklace, for real.
Ce collier est mon nouveau favori. Il est léger, confortable et incroyablement scintillant. Toutes mes amies me demandent d'où il vient.
This necklace looks so posh! The star pendant is a lovely size—not too big, not too small. I feel very put-together when I have it on.
El colgante tiene el tamaño ideal y queda divino. He recibido muchísimos cumplidos desde que lo llevo. Una compra fantástica, sin duda.
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