Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The open-end design allows slight adjustment, making it perfect for varying wrist sizes (but not ideal for larger wrists).
The craftsmanship is undeniable—the moissanites are set so securely they feel like part of the metal itself!
Gifted to my mom and she cried—it reminds her of our garden where we planted flowers together.
Gorgeous gift packaging (velvet box, certificate) elevates this beyond its price point.
Moissanite outshines diamonds in some lights—the rainbow fire effect is mesmerizing!
The clasp mechanism is sturdy, but threading it takes practice (especially for arthritis sufferers). Worth the effort for that 'forever' closure!
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