Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡El diseño asimétrico de esta pulsera es una pasada! La flor es súper delicada y el solitario es grande y brillante. Me fascina.
The quality is top-notch. The D-color, VVS1 stones are so bright and the S925 silver setting feels really solid and luxurious. A fantastic find!
A qualidade é incrível. As moissanites cor D e claridade VVS1 brilham de uma forma surreal. Parece uma joia de alta gama.
So easy to slip on and instantly elevates my entire look. The open bangle style is so comfortable and the design is just gorgeous.
Ce bracelet est la définition du chic parisien : unique, élégant et avec une touche d'inattendu. Je reçois énormément de compliments.
The sparkle is incredible! It’s a very classy and artistic bracelet that I know I'll wear for special occasions. Amazing quality.
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