Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un regalo inolvidable. Es una joya que no se ve en ningún otro sitio. Si buscas algo único, esta es la elección perfecta.
My boyfriend got me this and it's the most thoughtful gift. He said it was unique, just like me! The sparkle is just breathtaking.
Le solitaire de 5 mm est impressionnant et la petite fleur composée de 6 pierres est adorable. L'équilibre est parfait. Un sans-faute.
I bought this for a wedding and it was perfect. So unique and chic. Got heaps of compliments on it all night. A top-quality piece.
Ce bracelet ajoute une touche artistique et sophistiquée à n'importe quelle tenue. Il est encore plus beau en vrai. Je le recommande vivement.
This bracelet is just so fun to wear. I love twisting it around to show off either the flower or the single stone. The craftsmanship is excellent.
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