Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La calidad es espectacular. Las moissanitas D/VVS1 brillan como si fueran diamantes de la más alta calidad. Parece una joya de lujo.
This was a gift and it's perfect. So chic and sparkly. It's a wonderful, creative piece for someone who loves unique jewelry.
Este brazalete es una obra de arte. La flor está hecha con un detalle increíble y el solitario de 5 mm es impresionante. Preciosa.
The combination of the different stone sizes (5mm, 3mm, 2.5mm) is genius. It creates so much depth and interest. A true work of art.
Dieser Armreif ist mein neues Lieblingsstück. Er wertet jedes Outfit sofort auf. Das Funkeln der Blume und des Solitärs ist wunderschön.
If you want a piece of jewelry with personality, this is it. It’s elegant, whimsical, and modern all at once. The 1.06 carats really shine.
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