Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This has become my go-to, wear-everywhere bangle. It's unfussy, sparkly, and the design is just so perfectly balanced.
El diseño es perfecto: sencillo, simétrico y muy chic. Es mi nuevo básico para el día a día. La calidad es excelente.
This is a real stunner. It's delicate, modern, and goes with everything. The quality is fantastic, and the open cuff is perfect.
Fünf Sterne für dieses perfekte, minimalistische Design. Es ist elegant, hochwertig und unglaublich vielseitig. Eine klare Kaufempfehlung!
This is my new favourite! So versatile and easy to wear. It’s simple, elegant, and the two stones are a beautiful focal point.
Um design perfeitamente equilibrado e harmonioso. É uma joia muito versátil, que fica bem com tudo. Uso-a todos os dias.
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