Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A qualidade das pedras (cor D, VVS1) é impressionante. Brilham como diamantes. O acabamento do bracelete é impecável.
Arrived beautifully packaged. The bracelet itself is exquisite. The fire in the two half-carat moissanites is just lovely. Looks very posh.
La qualità delle pietre D/VVS1 è superba. Creano due punti luce magnifici sul polso. Sembra un gioiello di alta gamma.
Absolutely love the simplicity of this bracelet. The two stones are so beautiful and provide the perfect pop of light. So comfortable, I never take it off.
Este bracelete aberto é muito prático e confortável. As duas pedras nas pontas são um detalhe de muito bom gosto.
I am so happy with this bangle! The two-stone design is so delicate and beautiful. The sparkle is amazing, eh?
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