Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Es una joya 'Tú y Yo' preciosa. Perfecta como regalo romántico. Las dos moissanitas de 5 mm brillan de una forma espectacular.
Arrived super quick. It’s the perfect sparkly accessory that’s not too chunky for our warm weather. The minimalist design is just divine.
L'équilibre entre les deux pierres est parfait. Un design harmonieux qui attire l'œil par sa simplicité. Je le recommande vivement.
A very chic addition to my jewellery collection. It catches the light beautifully. The perfect finishing touch to any outfit.
Die Qualität ist hervorragend. Die D-Farbe und VVS1-Klarheit der Steine sind brillant. Ein perfektes Schmuckstück für einen cleanen Look.
The setting is so modern and secure. The two VVS1 stones are flawless and brilliantly cut. A fantastic find for anyone who loves clean lines.
You may also like