Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
O fecho deslizante é uma ideia genial — ajusta-se facilmente mas ainda precisa de um pouco de prática…
Hypothetically better than some mined diamond bracelets I’ve seen; zero discoloration after months of wear!
The smooth chain never kinks or breaks; even with frequent travel packing!
Comes with an extra link in case you need to adjust further—the attention to detail impresses me.
Sent this to my sister for graduation and she loves it! The delicate pavé design suits her petite frame perfectly.
Even though it says 0.45ct total, the arrangement makes it look like double—that’s called good craftsmanship.
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