Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Die Verarbeitung ist makellos. Es sieht aus wie ein 'Fluss aus Diamanten' am Handgelenk. Viel schöner als auf den Fotos.
This was a gift and it's perfect. So chic and sparkly. It's a wonderful, classic piece that’s perfect for dressing up or down.
Esta pulseira é um verdadeiro rio de brilho! O trabalho da cravação pavé é perfeito, criando uma faixa de luz contínua. Absolutamente deslumbrante.
If you appreciate fine, detailed work, this bracelet is for you. The pavé setting is executed perfectly. An absolutely stunning piece.
A minha nova peça favorita para festas e eventos. É elegante e o brilho contínuo não passa despercebido. Recebo imensos elogios.
The pavé setting is so intricate and beautiful. It's amazing how many stones are set so perfectly. This bracelet is a true work of art.
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