Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The pavé setting is so intricate and beautiful. It's amazing how many stones are set so perfectly. This bracelet is a true work of art.
¡Esta pulsera es un auténtico río de luz! El engaste pavé hace que las piedras creen una línea de brillo continua. Es espectacular.
A fantastic purchase. The quality is top-notch and the design is timeless. The endless line of sparkle is exactly what I wanted.
Gracias a la cadena extensible se ajusta a la perfección. Es muy cómoda y el brillo de las piedras D/VVS1 es purísimo.
This is my new favourite! So versatile and easy to wear. It’s simple, elegant, and the pavé setting provides beautiful, non-stop sparkle.
La pulsera perfecta para añadir un toque de lujo a cualquier look. La calidad es de primera, con su certificado GRA y todo.
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