Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is what I call a proper engagement ring! It’s sparkly, substantial, and the 5-carat size is so impressive. The halo is the icing on the cake.
Un travail d'une finesse remarquable, surtout pour une pièce aussi imposante. Le sertissage du halo est parfait. On sent le savoir-faire d'un grand artisan.
This ring has so much presence. The halo around the 5-carat stone is just stunning. I can't stop admiring it on my hand. A proper showstopper.
Mais de 6 quilates de brilho. A luz que este anel emite é fenomenal. É impossível não ficar a olhar para ele. Estou completamente apaixonada.
The sparkle is blinding in the best way. This is my 'treat myself' ring and it makes me feel so confident and glamorous every time I wear it.
La qualité est irréprochable, ce que confirme le certificat GRA. La pierre est d'une pureté (VVS1) et d'une couleur (D) exceptionnelles. C'est un gage de sérieux.
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