Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ein Geschenk von meinem Freund zum Jahrestag. Die 1-Karat-Stecker sind wunderschön und zeitlos. Ich habe mich riesig gefreut und trage sie seitdem jeden Tag.
The D/VVS1 moissanite is just flawless. So crisp and clear. The GRA certificate is a really nice touch that confirms the amazing quality you're getting.
No me los he quitado desde que llegaron. El tamaño de 1 quilate es perfecto para ir a trabajar, al gimnasio... para todo. Van con mi vida entera.
I've been living in the 1-carat studs since they rocked up. They're super comfy, even good to sleep in. The sparkle is still 10/10.
Ein Klassiker, der in jede Schmuckschatulle gehört. Die 1-Karat-Größe ist elegant und passt einfach immer. Eine absolut sichere Wahl.
I went back and forth between the 1 and 2-carat, and finally got the 2-carat. Zero regrets. They are absolute fireballs of sparkle. Go big or go home!
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