Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A perfect gift from my husband for our anniversary. The 1-carat size is just right for me. A beautiful, classic piece I shall treasure.
O meu novo par de brincos favorito. Os de 1 quilate são tão confortáveis que até me esqueço que os estou a usar. Um essencial.
The six prongs give it such a pretty, almost star-like or snowflake shape up close. It's a small detail that makes them feel so much more high-end and secure.
J'adore la forme que les six griffes donnent à la pierre. C'est plus doux, plus rond. Un détail qui fait toute la différence.
My ears are ridiculously sensitive and these have been a dream. The S925 silver is high quality and I've worn them for a week straight with no issues.
L'incastonatura a sei griffe mi dà un senso di sicurezza impagabile. E esteticamente, trovo che valorizzi la pietra molto di più, rendendola più rotonda.
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