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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

A
Alice M.
2025-07-12

Brilham tanto que até minha mãe pensou serem diamantes reais! A qualidade supera o preço.

M
Margaret S.
2025-07-07

Perfect for daily use—the screw backs stay secure even when running errands or working out.

S
Sandra G.
2025-07-05

Purchased as a gift for my sister’s wedding and she says they’re her favorite accessory now! They catch light beautifully and she hasn’t had any irritation.

C
Catherine T.
2025-06-30

I bought these for a tropical vacation and they’re perfect—they stay put and don’t tarnish in saltwater! Brighter than expected and totally worth the investment.

Z
Zoe S.
2025-06-21

Sparkles so much during night events that people keep asking if I’m wearing diamond studs!

H
Hannah D.
2025-06-15

My coworker who works in jewelry insists they’re real! The subtle shimmer works with everything from jeans to a dress—truly an upgrade to my everyday jewelry.

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.