Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are “date-night ready” but also perfect for errands—I’ve worn them while hiking and running errands without issues!
Look stunning at sunset or sunrise—the moissanite plays with light like magic! Would make anyone question if you splurged on real diamonds.
Compared side-by-side with a mined diamond at a boutique—the sparkle here is just as good, and I saved thousands while being eco-conscious!
Bought as a surprise for my wife’s birthday—she’s now obsessed with moissanite! They’re her new favorite “secret luxury.”
The moissanite’s clarity is unreal—I compared it to a CZ pendant I own, and there’s no contest. Definitely worth the upgrade!
My first pair of moissanite studs, and they exceeded expectations! The D color makes them look icy and pristine, like high-end diamonds.
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