Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My ears are super sensitive and these haven't bothered me at all. The S925 silver is no joke. Finally, a pair of stunning studs I can actually wear!
Mi primer par de moissanitas y estoy fascinada. Tienen más fuego y color que los diamantes. Ya estoy pensando en mi próxima compra.
The GRA certificate gives you that extra bit of confidence, doesn't it? Knowing the stones are graded D/VVS1 is brilliant. They are utterly flawless to the eye.
Enfin des clous d'oreilles qui ont de la présence ! J'ai pris les 8mm (2ct) et l'effet est spectaculaire. Je me sens tellement glamour avec.
The six-prong setting is a huge plus for me. I'm always active and I feel like these are much more secure than my old 4-prong studs. A very smart design.
Ce que j'aime, c'est leur simplicité intemporelle. C'est le genre de bijou que je pourrai porter toute ma vie. Un classique indispensable.
You may also like