Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
What a fantastic find. A pair of 3-carat studs of this quality would cost a fortune at a high-street jeweller. The value for money here is just incredible.
J'étais sceptique sur la moissanite, mais maintenant je suis convaincue. La brillance est supérieure. Ces boucles d'oreilles sont devenues mes préférées.
Just got the 1-carat version for my birthday and they are the perfect size for everyday wear. Enough sparkle to get noticed but still super classy for work. Obsessed is an understatement.
Ho osato con i 3 carati per le occasioni importanti. Ragazze, l'effetto è spettacolare! Un gioiello che si fa notare con classe. Mi sento una diva.
The 18K white gold plating is lovely and bright. It looks exactly like my solid white gold jewellery. The quality has far exceeded my expectations.
Son el clásico solitario, pero el engaste de seis garras les da un toque diferente y especial. Me encantan esos pequeños detalles.
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