Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Si vous cherchez un cadeau qui fera sensation, c'est celui-ci. Ma sœur a pleuré de joie en découvrant les siens (1 carat).
Oh, these are just lovely. I got the 1-carat size and they're perfect for my job. So elegant and the sparkle is so pretty. I'm honestly so happy with them.
Mon fiancé me les a offertes pour notre anniversaire. J'ai choisi la taille 2 carats et elles sont juste... magiques. Le feu de la pierre est bien plus intense qu'un diamant.
Wow, the 2-carat (8mm) size is a real statement! They are so fiery and brilliant. Perfect for date nights or special events. I feel amazing when I wear them.
Die Sechser-Krappenfassung ist der Hauptgrund, warum ich mich für diese entschieden habe. Der Stein sitzt bombenfest. Fühlt sich viel sicherer an als die mit nur vier Krappen.
I have to say, the quality for the price is outstanding. Getting certified D/VVS1 moissanite of this size is a fantastic deal. A very savvy purchase, for sure.
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