Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
They sit perfectly on the earlobe, no drooping forward, even with the 2-carat size. The posts and backs are very secure. A very well-designed pair of earrings.
Das Preis-Leistungs-Verhältnis ist unschlagbar. Ein Stein dieser Qualität (D/VVS1!) und Größe würde woanders ein Vermögen kosten. Das GRA-Zertifikat ist das i-Tüpfelchen.
The six-prong setting is what sold me. I'm always paranoid about losing stones, and these feel incredibly secure. Plus, they make the stone look so round and perfect. Love them!
Fue un regalo de mi madre y ha acertado de pleno. El tamaño de 1 quilate (6.5mm) es ideal. Un tesoro que guardaré para siempre.
These are my new go-to earrings. They are simple, classic, and go with absolutely everything. The six prongs just make them feel a little more special.
Aucune allergie, aucun souci. L'argent S925 plaqué or est de super qualité. Je les porte jour et nuit sans aucun problème. Un confort absolu.
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