Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The collar setting prevents prongs from bending even when layered with chunky bracelets!
Shines brighter than sunlight reflecting off water—it’s magical how it reacts under every light source!
Wears perfectly with bohemian styles yet holds its own in corporate settings—the ultimate versatility upgrade.
Wore this on a tropical vacation and forgot it was moissanite until I mentioned it wasn’t real because everyone asked about its origin—it sparkled brighter than any diamond!
This replaced my lost diamond necklace seamlessly—the round cut mimics its brilliance but keeps costs grounded.
Wore it on a cruise while snorkeling; no clouding after chlorine exposure compared to past lab-grown stones!
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