Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Es el regalo perfecto para sacar una sonrisa. Se lo regalé a mi hermana y le fascinó. Es un detalle alegre y muy elegante.
The size is just perfect, eh? It’s dainty and subtle, but the sparkle from the three stones definitely gets noticed. So pretty and comfortable.
Un bijou plein de poésie et de joie de vivre. Il est délicat, chic et les trois moissanites ont un éclat magnifique. Un véritable coup de cœur.
The quality is fantastic for the price. The gold plating is a lovely colour and the three moissanite stones look like top-grade diamonds. A fantastic value.
Ich bin begeistert von diesem dezenten Schmuckstück. Es ist sehr hochwertig verarbeitet und die Moissanit-Steine haben eine tolle Brillanz.
The craftsmanship is top-notch. The three stones are set very securely. It feels very well-made and I wear it constantly without worry.
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