Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Dal vivo è ancora più bella. La luce che emana è delicata ma intensa. Un gioiello che non passa inosservato nella sua semplicità.
The quality is amazing for the price. The moissanite is so fiery and the sterling silver with gold plating looks incredible. A total steal.
Questo collier 'sorriso' è un vero incanto. La curva luminosa delle cinque pietre è di una finezza incredibile. Lo indosso sempre.
I've been looking for a necklace like this forever. It's so delicate, so sparkly, and so versatile. I literally haven't taken it off since it arrived.
¡Me encanta mi nuevo collar de sonrisa! Es súper fino, delicado y las cinco piedras tienen un brillo precioso. Ideal para llevar a diario.
If you're thinking about it, just get it. It’s such a gorgeous, classic piece that you'll wear forever. You won't regret it.
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