Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The craftsmanship is top-notch. The five stones are set very securely, which is fab for wearing it every day without worry. I'm really pleased with it.
Die Kette liegt perfekt am Schlüsselbein. Sie ist leicht und man spürt sie kaum. Das Funkeln der Steine ist dezent und sehr geschmackvoll.
Good on ya for this design! It’s classic, simple, and stunning. It sits perfectly on the collarbone and is super comfy to wear. Love it to bits.
Ce collier 'sourire' est absolument ravissant. La courbe des cinq pierres est d'une grande finesse et illumine le décolleté. Je l'adore.
Perfect for layering or on its own. The size is just right. Adds a lovely touch of sparkle without being over the top. Effortlessly cool.
La gradation des cinq pierres crée un arc-en-ciel de lumière très subtil. C'est un détail raffiné qui fait toute la différence.
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