Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is the perfect minimalist necklace with a major sparkle. The five moissanite stones are so brilliant and the D-color is obvious. Looks incredibly high-end.
Este collar tiene una energía muy positiva. Es sencillo, pero el arco de brillantes le da un toque muy especial. Me hace sentir feliz.
This necklace is pure joy. The little smile shape is a lovely, positive reminder throughout the day. Very happy with my purchase.
Un gioiello delicato che porta allegria. È diventato il mio portafortuna personale. La qualità delle moissaniti è eccezionale, brillano tantissimo.
Five stars for this beauty! The adjustable chain is great, and the five-stone curve sits perfectly flat and centered. No twisting or flipping.
Un acquisto eccellente. È un gioiello versatile, elegante e di grande effetto. La curva di luce sul décolleté è un dettaglio magnifico.
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