Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Fiquei sem palavras. É ainda mais bonito do que nas fotos. O contraste entre a pedra grande do centro e as pequenas é perfeito.
I bought this for my winter wedding and it was absolutely perfect. So elegant and brilliant. It looked incredible in all of our photos. Truly a special piece.
Una joya impresionante por su diseño y su brillo. El tamaño del colgante es ideal para ser el protagonista de cualquier look.
The quality you get for this price is insane. It looks like a custom piece from a luxury jeweler. The moissanites are so crisp and full of rainbow flashes.
Un travail d'orfèvre. Le design est complexe et parfaitement exécuté. C'est une pièce forte qui habille une tenue à elle seule.
So chic and radiant! The 1.78 total carat weight of moissanites are super high quality. An awesome find for someone who loves unique, thematic jewelry.
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