Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My best friend had these and I had to copy her. They're even cuter in person. The D-color moissanite makes the sparkle so clean and white.
J'adore leur côté géométrique et épuré. La forme carrée est d'un chic incroyable. C'est la touche minimaliste mais brillante qui manquait à ma collection.
The geometric shape is what sold me. They look incredibly chic and high-end. I've had so many people ask me where I found them.
Mein neuer Alltags-Favorit. Sie sind so leicht, man spürt sie kaum. Aber die gerade Linie aus Glitzer macht optisch echt was her.
I love these for everyday wear. They're so light and comfortable, I forget they're even there. And the subtle sparkle is just lovely.
Wenn ihr euren Ohrschmuck etwas aufpeppen wollt, sind diese perfekt. Die geometrische Form gibt sofort einen modernen Touch.
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