Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm so impressed with the quality. The tiny moissanite stones are incredibly bright, and the sterling silver setting feels very solid. Fantastic value for the price.
O brilho é diferente de um solitário, é mais como uma superfície cintilante. Um efeito muito especial e bonito. Estou muito satisfeita.
Absolutely stoked with these! The square cluster design is so cool and different. They give off an amazing all-over shimmer. Ace quality.
Son del tamaño perfecto para llevarlos a diario. Elegantes, discretos pero con un brillo que se nota. Los elegí en oro amarillo y son muy cálidos.
Effortlessly elegant. The square shape is so clean and the surface of sparkle from the tiny stones is just beautiful. A perfect 10/10.
Ces puces sont le cadeau idéal. Elles sont élégantes, de très belle qualité et leur design original plaît à coup sûr.
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