Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle is like a disco ball in the best way possible! So many tiny points of light. They are even more beautiful and lively in person.
Ein wunderschönes Geschenk. Das Design ist einzigartig und die Qualität ist überzeugend. Die Beschenkte war absolut begeistert.
A really beautiful, versatile piece. The cluster provides the perfect amount of sparkle without being over the top. Perfect for my style.
Adoro questo design a cluster quadrato! L'idea di usare pietre rotonde per creare una forma quadrata è geniale. L'effetto scintillante è magnifico.
A perfect, classic stud. The 0.445 total carat weight provides a beautiful, refined shimmer that is perfect for any occasion. I love the geometric look.
Tornaram-se os meus brincos de eleição para o trabalho. São profissionais, mas com um toque de brilho e charme. A qualidade é excelente.
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