Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un gioiello che unisce classico e moderno. Sono eleganti, versatili e la loro brillantezza, data da tante piccole pietre, è davvero unica.
The quality of these tiny moissanite stones is insane. Each one is a D color, VVS1 clarity little fireball. The overall effect is so bright and beautiful.
O tamanho é ideal para o dia a dia. São chiques e discretos, mas o brilho intenso não os deixa passar despercebidos. Uma peça muito elegante.
The perfect gift! They look so much more expensive and substantial than they are. The recipient was absolutely thrilled with the unique design and sparkle.
Un design très intelligent. L'illusion d'un gros coussin est parfaite. Elles semblent bien plus grandes et précieuses que leur poids en carats ne le suggère.
Five stars from me! The quality is brilliant, from the smooth setting to the perfectly matched, sparkling stones. A beautiful and unique design.
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