Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Me encanta el diseño! La forma cuadrada hecha con piedras redondas es súper original. Tienen un brillo especial, como pequeños destellos. Son preciosos.
The pavé work is a wonderfully elegant touch that makes these studs so special. I couldn't be happier with their classic, yet interesting, appeal.
Il design a cluster li fa sembrare molto più grandi. È un modo intelligente per avere un gioiello di grande effetto. Un acquisto eccellente.
The photos don't do them justice. The fire in all the little stones is incredible. A top-quality piece that looks super special and well-made.
Sono diventati i miei orecchini preferiti per l'ufficio. La forma quadrata è un classico, ma il design con le pietre multiple li rende moderni e interessanti.
I chose the 18K yellow gold plating, and it looks so warm and luxurious against the bright white cluster of stones. A truly gorgeous, classic look.
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