Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
J'ai reçu de nombreux compliments sur leur originalité. Elles sont classiques par leur forme carrée mais modernes par leur conception. Je recommande vivement.
I chose the 18K white gold plating and they look so sleek and modern. The moissanite is incredibly bright. Really impressed with the quality.
A versão em ouro branco é muito sofisticada e moderna. O brilho das pedras é muito puro e intenso. Combinam com tudo.
Bought these as a graduation gift and they were perfect. The size is substantial enough to feel special but practical for starting a new job. She loved them.
A qualidade de cada pequena moissanite é impressionante. A cor D faz com que o conjunto seja super branco e brilhante. Parecem diamantes.
The sparkle is like a disco ball in the best way possible! So many tiny points of light. They are even more beautiful and lively in person.
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