Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am obsessed with this five-stone cluster! The way the different sized stones are arranged is so artistic and unique. So much more interesting than a single stud.
Estou encantada com o design! O cluster de cinco pedras é tão único e sofisticado. Parece uma pequena constelação a brilhar na orelha. Lindíssimos!
So happy with this purchase. The earrings are even prettier in person. The way they shimmer from all five stones is just lovely. Five stars!
La calidad de cada una de las cinco moissanitas es top. Se nota el color D, súper blanco, y brillan muchísimo. El efecto de conjunto es una maravilla.
Over the moon with how pretty these are. The sparkle isn't just one flash, it's five! My new go-to pair for when I want to feel special.
La version en or blanc est d'une élégance absolue. Le scintillement des cinq pierres est très pur et lumineux. Un bijou facile à porter avec tout.
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