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Description

Shipping Policy

We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).

Delivery times vary by destination:
  • North America: 6-12 business days
  • Europe: 5-13 business days
  • Australia: 6-12 business days
  • Southeast Asia: 5-12 business days
  • Middle East: 6-14 business days
  • South America: 8-20 business days
  • Africa: 8-20 business days
Please note that these are estimated delivery times and may vary depending on customs clearance and other factors beyond our control.

1 Year Warranty

At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.

Warranty Terms:
  • Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
  • Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
  • Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
  • All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
  • Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.

If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!

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Elizabeth H.
2025-07-13

These studs transformed my everyday look! The sparkle rivals natural diamonds and the gold plating feels luxurious yet durable enough for daily wear. Perfect for pairing with everything from casual jeans to formal dresses.

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Mia S.
2025-07-05

Sent as bridesmaid gifts this year; recipients still raving months later about how secure the backs are compared to cheaper options they’ve owned…

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Mary E.
2025-06-25

For the budget-conscious glitter lover: I’ve worn these to dinner parties, hikes, even airport lounges, and no one guessed they weren’t mined diamonds! The screw-back stays put even when dancing!

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Kathleen M.
2025-06-21

The packaging alone made me feel like unwrapping treasure – presentation is flawless for gift-giving while the screw-back design stays secure even during yoga sessions.

J
Jane W.
2025-06-10

Daily wear meets party mode: polished enough to match a red carpet cocktail dress yet durable enough for gardening mornings – truly a diamond dupe worth investing in!

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Jane S.
2025-05-31

Stylish minimalism done right – tiny but powerful sparkle that works under harsh office fluorescents and makes me feel polished without any effort! Earned my 'get dressed in the dark' seal of approval…

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Free Shipping and Easy Returns

Easy Returns

We accept returns within one month of receiving your order for unworn items.

Warranty

Each Moissanite gemstone is backed by an honest limited life-time warranty.

Delivered Insured

Delivered insured and straight to your door. Ring box is protected by a gift box.