Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Absolutely delighted with these earrings. The five-stone cluster is a wonderfully clever design. It creates a beautiful spray of light on the ear.
Un bijou délicat mais avec beaucoup de caractère. Le cluster de cinq pierres lui donne une vraie personnalité. Je suis absolument fan.
The craftsmanship is excellent. The five stones are set perfectly to create a seamless, sparkling cluster. A really well-made piece that feels durable.
La artesanía es excelente. Las cinco piedras están perfectamente engastadas y el diseño es muy delicado. Se ven de muy buena calidad.
A beautiful design. The cluster of five makes them look like a much more expensive, custom piece. A very smart and elegant piece of jewelry.
O acabamento é impecável. As cinco pedras estão perfeitamente seguras. Nota-se que é uma joia feita com muito cuidado e qualidade.
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