Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Estos pendientes son un básico imprescindible. Elevan cualquier look, desde el más casual al más formal. El brillo es simplemente espectacular.
A splendid pair of earrings. They add a touch of classic glamour to any outfit. The stones are incredibly fiery and well-cut. I am very, very pleased.
Endlich habe ich die perfekten Alltags-Ohrringe gefunden. Sie sind bequem, der Verschluss ist sicher und sie funkeln so schön. Eine klare Kaufempfehlung.
Literally the most perfect studs. The 0.5 carat size is so much better than the smaller ones. They have a real presence and sparkle. A definite 5-star product!
Le 'point de lumière' parfait. Elles illuminent le visage. Un bijou indispensable, simple, classique et terriblement efficace. Je les recommande chaudement.
These are gorgeous! The 5mm size is perfect. They add a perfect hint of shimmer that's ideal for my classic style. A very tasteful and essential choice.
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