Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Si buscas una alternativa al diamante, no busques más. Es imposible notar la diferencia. El brillo que tienen es una pasada. ¡Los recomiendo!
I chose these for my wedding day. I wanted something classic and brilliant that wouldn't distract from my dress, and these were absolutely perfect. So beautiful.
Ein absoluter Klassiker, der in keiner Schmuckschatulle fehlen sollte. Die Moissanite sind von hervorragender Qualität, sehr klar und funkeln wie echte Diamanten.
I opened the box and was so happy. They are the most perfect, classic, sparkly studs. If you are building a capsule jewelry collection, you must start with these.
Got compliments on trains, airplanes, and Uber rides. These outshine cubic zirconia and feel heavier than fake – like wearing jewelry with integrity. Perfect for everyday elegance.
Bought as a wedding gift for my sister – she cried! The clean cut matches every outfit in her closet. Unlike cheaper CZs, these don’t lose their glow after washing.
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