Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Received these as a gift and I'm smitten. They are the definition of 'bold and beautiful'. The quality is fantastic and I love how unique they are.
Ein moderner Klassiker. Das schlichte Design des Steckers kombiniert mit dem dramatischen Schwarz ist einfach genial. Ich trage sie fast jeden Tag im Büro.
These earrings are a masterpiece of modern, minimalist design. The stud is perfectly proportioned, and the deep lustre of the black moissanite is simply beautiful.
La finition est impeccable. On sent la qualité au premier regard. La pierre est d'un noir parfait, sans aucune imperfection. Un bijou qui durera.
These are my go-to earrings when I wear bold lipstick. They are the perfect balance of drama and simplicity. The deep black color is just so chic.
Son la definición de 'minimalismo audaz'. Un pendiente de botón clásico, pero en un color negro que le da una fuerza increíble. La calidad es fantástica.
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