Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm so pleased with these. The round cut is classic, but the black color makes them feel very current and fashionable. A high-quality piece that will last.
Son potentes y elegantes a la vez. El tamaño de 6mm se nota y le da mucha presencia al pendiente. Se han convertido en mis favoritos.
The white gold finish is flawless and bright. These studs look incredibly high-end. The deep, onyx-like color of the stone is captivating. A definite 5-star product.
Un cadeau pour moi-même et je ne regrette pas ! Elles sont uniques, élégantes et très confortables à porter. La moissanite est une super alternative durable.
So sleek and modern! These are my go-to when I want to look put-together but with an edge. They are beautifully simple and the black is just so captivating.
Um presente para a minha irmã, que tem um estilo mais alternativo, e ela amou. São a combinação perfeita de simplicidade e ousadia.
You may also like