Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm incredibly impressed with the quality. The moissanite is a true, deep black and the setting is flawless. They look much more expensive than they were. A fantastic find.
Ich liebe den Kontrast des tiefen Schwarz zum hellen Weißgold. Ein sehr moderner und cooler Look. Die Qualität ist ausgezeichnet, sehr hochwertig verarbeitet.
I bought these on a whim to try something new and I'm so glad I did. They are breathtakingly simple and bold. The glossy finish is so unique and high-fashion.
La taille de 6mm est substantielle et fait vraiment son effet. Ce ne sont pas de petites puces discrètes, elles se remarquent. Très contente de mon achat.
So cool and versatile! They look incredible with formal wear but also with just a t-shirt and jeans. The black color is a true, saturated black. An awesome find!
Um clássico moderno. O design de pino é intemporal, mas a moissanite negra dá-lhe uma atitude completamente nova. A qualidade é excelente.
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