Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The cut is flawless! I thought they’d be too small, but in person they catch light like magic. Look fantastic with any necklace or alone.
These studs outshine my real diamonds! Perfect for everyday use—they’ve become my go-to accessory. The minimalist design doesn’t even feel like jewelry!
Compared to my lab-grown moissanite from a luxury brand, these are identical in shine but half the cost! The settings are just as delicate too.
These studs are a game-changer. I finally have earrings that don’t hurt after all-day wear—ideal for someone with sensitive ears like me.
Bought these as “travel diamonds”—my husband can’t tell they’re moissanite, even under his watchful eye! Now we always pack these instead of real gems on trips abroad.
Gave these to my sister for her birthday; she hasn’t taken them off since! The black moissanite has a unique elegance that suits her daytime style.
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