Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Genuinely one of the prettiest pairs of earrings I've ever owned. The craftsmanship is just wonderful. A very solid five stars from me.
Wenn ihr Funkeln wollt, dann bekommt ihr hier die volle Ladung. Es ist wie ein ganzer Teppich aus Licht. Ich kann nicht aufhören, sie im Spiegel anzusehen.
Fair dinkum, the sparkle is next level. It's like a whole galaxy of tiny stars in my ear. The mix of stone sizes creates a massive visual impact. So cool.
Portées pour une soirée, et je n'ai reçu que des compliments. Elles sont légères, élégantes et le mouvement attire le regard. Un sans-faute.
My partner got me these and I was blown away. They're even prettier in real life. The way they dangle is just so elegant.
Das Zusammenspiel der verschiedenen Steingrößen ist einfach genial. Das macht das Funkeln so lebendig und dynamisch. Ein sehr durchdachtes Design.
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