Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A ideia de usar pedras de vários tamanhos foi genial. Cria um efeito de 'tapete de luz' que é muito mais dinâmico e interessante. Adoro!
I was looking for something unique and these totally fit the bill. They're not your average stud or hoop. The design is so intricate and eye-catching. 10/10.
Foi o meu presente de aniversário e não podia estar mais feliz. São delicados mas marcam imensa presença. O meu novo par favorito!
The quality feels amazing. They have a nice, delicate feel but they're not flimsy. The clasp on the stud is secure. And the sparkle is just so lovely.
Klassisch, aber mit einem modernen Twist. Diese Ohrringe passen einfach zu allem, von schick bis lässig. Eine absolute Empfehlung von mir.
Just got these and I can't stop shaking my head to watch them sparkle in the mirror. The craftsmanship is amazing. Every tiny stone is perfectly set.
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