Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ideal for office wear: comfortable clip-ons stay put all day, and the subtle shimmer complements professional attire without being flashy.
The packaging felt upscale despite the affordable price—great gift option for someone who prefers understated luxury over flashy diamonds!
Bought these as a test before investing in real diamonds—the sparkle is identical but with no guilt over ethical sourcing! A game-changer for conscious buyers!
Took them on a hiking trip and they stayed intact through rain and sweat—the perfect mix of durability and elegance for outdoor enthusiasts!
Got so many compliments at work—thought I’d splurged on real diamonds! The secure fit and classic design make me forget they’re not lab-grown gems.
My husband couldn’t believe they weren’t his old diamond gifts—they’re that good! The secure backs keep them safe during gardening or gym sessions too!
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