Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These earrings are just a dream. The linear design is very flattering and the sparkle is beautiful. They make me feel so elegant and put-together instantly.
Ich liebe dieses filigrane Design. Die Ohrringe sind leicht, sehr angenehm zu tragen und die Qualität der Moissanite ist hervorragend. Sie sehen sehr hochwertig aus.
These are the perfect accessory for almost any occasion. They are delicate enough for daytime, but sparkly enough for evening. The versatility is amazing.
Every time I wear these studs and dangles, people ask where I got my new 'diamonds.' They’re perfect for everyday sparkle without the cost!
These are my go-to earrings now. They’re lightweight but still catch every light—I’ve even worn them hiking and they held up perfectly!
The magnetic backing is revolutionary… finally found earrings that stay put while styling my hair quickly before work.
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