Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My new favourite earrings for video calls! They dangle just enough to catch the light and add a bit of polish to my look without being distracting. So pretty.
¡Qué diseño tan bonito y delicado! La pequeña cascada de luz es muy femenina. He recibido muchos cumplidos por ellos. Una compra fantástica.
I absolutely love these! The delicate three-stone drop is so elegant and catches the light beautifully with every movement. They are my new favorite earrings for date night.
Adoro o quão femininos e refinados eles são. A linha vertical de pedras brilhantes é muito lisonjeira. Uso-os quase todos os dias. Uma ótima compra.
Exactly what I was looking for! They provide an elegant, linear sparkle that is very flattering. They are beautifully made and look far more expensive than they were.
Sono rimasta colpita dalla loro brillantezza. Nonostante le piccole dimensioni, le pietre hanno un taglio eccellente che cattura la luce in modo stupendo.
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