Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
J'ai reçu beaucoup de compliments. Le design est à la fois simple et très chic. Le léger mouvement des pierres attire la lumière et le regard.
I am so impressed with the quality for the price. The D color moissanites are so white and sparkly, even in this delicate size. A truly brilliant find.
Diese Ohrringe waren ein Geschenk und ich bin absolut begeistert. Sie sind zart, feminin und das Funkeln ist wunderschön, ohne aufdringlich zu sein. Einfach perfekt.
These little drop earrings pack a surprising amount of sparkle. The excellent cut of the stones is obvious. I'm so happy with this beautiful, high-quality pair.
La calidad es de diez. Las piedras son súper blancas y brillantes, y la plata con el baño de oro se ve muy fina. Parecen mucho más caros.
I wore these to a wedding and received so many compliments. They have a beautiful, delicate sparkle and the dangle design is so graceful. I felt so pretty in them.
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