Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are my 'feel good' earrings. They are so pretty and light, they just make me happy. The perfect little accessory to brighten any day.
São cheios de charme. O movimento suave capta a luz lindamente. Recebi imensos elogios. São leves e muito confortáveis de usar.
These earrings are the definition of elegance. The gentle drop of the three stones is subtle yet stunning. They are perfect for work or a special occasion.
Estos pendientes tienen el toque justo de brillo y movimiento. Son más interesantes que un brillante solo, pero igual de elegantes. Muy buena elección.
The 18K white gold plating is flawless and bright. The three stones are set perfectly in a lovely drop. A very classic and beautifully executed design.
Estes brincos são um encanto! A pequena cascata com as três pedras é super delicada e tem um movimento lindo. O brilho é subtil e muito elegante.
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