Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Such a gorgeous, delicate design. They feel sturdy and the S925 sterling silver is great for my sensitive ears. I got the yellow gold plating.
Estos pendientes estilizan muchísimo. La línea vertical de las tres piedras es muy favorecedora y elegante. ¡Un acierto total!
This is it. The perfect elegant earring. The D color and excellent cut across all three stones create a sparkling waterfall effect that I adore.
Ich bin total begeistert! Sie sind leicht, sehr angenehm zu tragen und der sichere Stecker gibt ein gutes Gefühl. Das Funkeln ist atemberaubend.
My new favorite earrings for date night. They're so romantic and feminine. The quality feels amazing, especially the 18K gold plating.
Adoro questo design! Metà perno e metà pendente, è un'idea geniale. Creano un gioco di luce meraviglioso con il movimento.
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