Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The vendor knocked it out of the park with this design! Wore them to replace my lost diamond earrings during a trip—nobody noticed!
After wearing for months, no tarnishing or dullness! The moissanite stones hold up beautifully against daily wear.
Wore these to a fancy wedding and got compliments nonstop. They’re subtle enough for everyday wear but pack a serious sparkle!
I’ve had these for months and they still shine like new! The screw backs keep them secure even during yoga sessions. A steal at this price!
A dream for sensitive ears—the hypoallergenic material feels like second skin while the stones pop like true luxury.
My partner thought I’d upgraded my jewelry until I showed him the price tag! Top-notch craftsmanship for a fraction of diamond cost.
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