Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Estes brincos são de um charme incrível! Adoro o design com a parte fixa e o pendente móvel. Brilham a cada movimento.
I am so chuffed! They look absolutely smashing with an updo. The D colour stones are so icy and bright, they really stand out.
Je suis conquise. Elles sont délicates, féminines et la qualité est visible. La couleur D des pierres les rend exceptionnellement blanches.
I'm in love with the graceful, chic vibe. They are the perfect finishing touch when I want to feel a little more dressed up.
Un gioiello che non passa inosservato pur essendo finissimo. Il movimento delle pietre attira l'attenzione. Ho ricevuto tanti complimenti.
I love the subtle statement they make. They're not huge, but the unique design and brilliant sparkle definitely get noticed.
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