Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ces boucles d'oreilles sont d'une finesse absolue. La ligne verticale des trois pierres est très flatteuse et allonge le visage. Magnifique !
These are a dream. The 3mm stone size is perfect – not too big, not too small. Having three of them together is pure elegance.
¡Son preciosos y súper originales! Me encanta el diseño que combina un pendiente de botón con una parte colgante. Tienen un movimiento ideal.
Simply beautiful. The classic stud-dangle style is elevated by the stunning trio of moissanites. A truly timeless and brilliant piece.
Perfekt für Anlässe, bei denen man etwas Besonderes tragen möchte. Sie sind elegant, feminin und funkeln unglaublich. Ich liebe sie!
Such a gorgeous, delicate design. They feel sturdy and the S925 sterling silver is great for my sensitive ears. I got the yellow gold plating.
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