Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La combinación de botón y colgante es perfecta porque son muy seguros y cómodos. Además, el brillo es increíble.
Honestly, the best jewelry purchase I’ve made in ages. The quality for the price is just unreal. They look like high-end diamond earrings.
Recibo cumplidos cada vez que me los pongo. El diseño es único y muy femenino. Son mis nuevos pendientes favoritos para salir.
My go-to special occasion earrings now. They’re surprisingly lightweight and they make me feel instantly polished and graceful.
El tamaño es perfecto, ni muy grandes ni muy pequeños. Aportan un toque de elegancia y sofisticación a cualquier look.
Can't stop watching them sparkle in the mirror. The triple-stone drop is so elegant and unique. A solid 5 stars from me.
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