Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Son finos, delicados y de una calidad excelente. Las moissanitas color D son increíblemente blancas y puras. Parecen diamantes.
They're absolutely ace! The VVS1 clarity across all stones is noticeable—they are so clean and bright. Really pleased with this unique find.
O brilho é absolutamente divino! As pedras penduradas captam a luz de uma forma mágica. Perfeitos para uma ocasião especial.
I have sensitive ears, and the 18K white gold plating over sterling silver is perfect. No irritation, just beautiful, dangling sparkle!
Ces boucles d'oreilles sont d'une finesse absolue. La ligne verticale des trois pierres est très flatteuse et allonge le visage. Magnifique !
These are a dream. The 3mm stone size is perfect – not too big, not too small. Having three of them together is pure elegance.
You may also like