Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Postpartum glow? Maybe not… but these earrings make up for it! Lightweight enough to wear while nursing yet still look polished enough for errands
The box presentation is upscale too! Gave them as a gift and the recipient was thrilled by both the sparkle and thoughtful packaging.
Gifted to my mom for her birthday, and she won’t stop talking about how they look “too good to be real.” High praise from someone who shops at Tiffany’s weekly!
Compared to cubic zirconia? It’s like night vs day—the brilliance here is unmatched even in dimly lit restaurants
Bought as a backup set for traveling—now they’re my primary jewelry because they actually sparkle under airport lights where real diamonds fade out… weird but true?
If you’re debating… stop now and buy these! My budget-friendly splurge that’s earned more compliments than any designer piece I’ve owned.
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