Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The quality is mint. Every single one of the stones is perfectly set and they're all so ridiculously bright. A proper quality piece.
Ein Geschenk von meinem Mann, und er hat voll ins Schwarze getroffen. Das Design ist so besonders und sie fühlen sich trotz der Größe gar nicht schwer am Ohr an.
For how intricate and sparkly they are, they're surprisingly comfortable. I wore them for hours at a party and had no issues. A perfect 10/10.
Die Zusammensetzung aus den drei verschiedenen Steingrößen ist einfach ein Traum. Der große 5mm-Stein wird wie eine Blume von den kleineren umrahmt. Ein sehr kunstvolles und hochwertiges Design.
For anyone who loves jewellery that is a little bit different, these are perfect. The multi-stone cluster design is a real conversation starter. A solid five stars.
J'adore l'effet 'halo' ! Les petites pierres qui entourent la pierre centrale de 5mm lui donnent une dimension et une brillance incroyables. C'est un design très couture.
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