Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ce ne sont pas de simples pendantes, c'est un bijou architectural. L'harmonie entre les différentes tailles de pierres est une vraie réussite. Je suis conquise.
I just love how they catch the light. You get different kinds of flashes from the different facets. A very lively and captivating effect.
J'ai reçu les miennes aujourd'hui et je suis restée sans voix. L'éclat est bien plus intense et vivant en vrai. Elles sont sublimes.
These just make you feel so glamorous. They are my new go-to for any time I want to feel dressed up and special. A wonderful confidence booster.
La qualité est digne de la haute joaillerie. L'assemblage des différentes pierres est d'une précision folle. Le scintillement est pur, sans aucun défaut.
I'm obsessed with how they designed these. The tiny stones haloing the 5mm center stone is pure genius. It makes the main stone look huge and creates an insane amount of sparkle.
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