Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The design is just exquisite. The larger stone provides the drama, while the smaller ones add a delicate shimmer. A really well-balanced and beautiful piece.
Fueron mis pendientes para una boda y no pude haber elegido mejor. Son elegantes, tienen una caída preciosa y el fuego que despiden es de otro planeta.
Wore these to my best mate's wedding and felt like a total rockstar. The sparkle is just insane. Got heaps of compliments all night.
Got these as a wedding gift and now they’re my “go-to” accessory! The moissanite’s brilliance outshines cheaper imitations, yet stays comfortable all day long.
Postpartum glow? Maybe not… but these earrings make up for it! Lightweight enough to wear while nursing yet still look polished enough for errands
The box presentation is upscale too! Gave them as a gift and the recipient was thrilled by both the sparkle and thoughtful packaging.
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