Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Le mouvement des trois petites pierres est hypnotisant. Elles captent la lumière d'une façon très gracieuse. Je les adore.
I'm in love with the graceful, modern vibe. They are the perfect finishing touch when I want to look polished but not boring.
Ein fantastischer Kauf. Sie sind stilvoll, von hoher Qualität und das Design hebt sich von allem anderen ab. Ich liebe sie!
The excellent cut is visible in every stone, big and small. The whole earring just lights up. So, so happy with my purchase.
Questi orecchini sono elegantissimi. La qualità di tutte e quattro le pietre è eccezionale, hanno una luce purissima e brillante.
Absolutely top-drawer quality. From the certified stones to the 18K gold plating, every detail feels luxurious and well-made.
You may also like