Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Perfect weight feels luxurious yet secure – never slip out during yoga flows or running errands with toddlers in tow.
My dermatologist approved them instantly; no irritation after marathon audiobook recording sessions with makeup caked on.
The price shock is unreal considering how they catch candlelight at dinners – everyone assumes I saved years of lunches!
Compared to cheaper moissanites, these have edge-to-edge polish that avoids the “fish-eye” effect when viewed closely.
Bought as a birthday gift for my sister’s multiple piercings – the size fits perfectly in helix and tragus holes without bulkiness.
The round cut focuses light like a magnifying glass – rainbows dance on walls when I turn my head! Pure joy for selfie lovers.
You may also like