Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Such a gorgeous design. They feel very secure and the S925 sterling silver base is great for my sensitive ears. Got the yellow gold.
Este design é um arraso! Super diferente e moderno. Já recebi imensos elogios por eles. Recomendo a todas.
I am obsessed with this unique design! Having the larger stone on top with the delicate dangle is so chic and modern.
Fanno una figura incredibile. Il design invertito è moderno e molto sofisticato. Ho ricevuto tantissimi complimenti.
Deadset gorgeous. The quality is amazing and the design is so different from anything else I own. My new prized possession.
São ainda mais bonitos ao vivo! O brilho em movimento é hipnotizante. Uma compra que valeu muito a pena.
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