Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Mi hermana los llevó en su boda y estaba espectacular. Son los pendientes de novia perfectos. Un recuerdo para toda la vida.
The yellow gold plating looks so rich and luxurious. It gives them a very warm, almost vintage Hollywood vibe that I am obsessed with.
Wow! Einfach nur wow. Diese Ohrringe sind purer Luxus. Die 1,2 Karat sind so beeindruckend verteilt, dass sie von allen Seiten glitzern. Ich bin schockverliebt.
The sheer number of stones is breathtaking. A total of 1.2 carats of D/VVS1 moissanite creates a shower of brilliant light. The quality is just undeniable.
Um presente de aniversário que me deixou sem palavras. São o par de brincos mais extravagante e bonito que alguma vez tive.
Can we talk about this D-R-A-M-A?! These are not your quiet, everyday earrings. These are for making an entrance. The length is so elegant and the sparkle is blinding.
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