Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The D/VVS1 moissanite is just flawless. All 22 stones are so crisp and clear. The GRA certificate for the main stones is a great reassurance of quality.
La calidad de cada una de las moissanitas es increíble. El brillo es tan blanco y puro... El efecto conjunto de las 11 piedras es deslumbrante.
This multi-segmented design is so smart. It allows for so much more movement and sparkle than a single drop. Truly a work of art.
Scolpiscono il viso. La loro linea verticale allunga il collo in un modo incredibilmente elegante. Oltre che belli, sono estremamente valorizzanti.
My ears are normally sensitive to heavy earrings, but these were a dream. The weight is distributed so well. Just pure, comfortable glamour.
Son sorprendentemente ligeros para lo largos y dramáticos que son. Los llevé toda la noche sin enterarme. Un plus de comodidad que se agradece.
You may also like