Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The quality is top-notch. Every one of the 11 stones per side is perfectly set. They look like they should have come from a vault in Mayfair.
Estos pendientes gritan 'evento especial'. Son para cuando quieres sentirte como una estrella. Y lo consiguen. Son una maravilla.
These are so incredibly flattering. The long, linear drop just slims your face and elongates your neck. I feel like a model wearing them.
Au-delà de leur brillance incroyable, j'adore comment elles allongent la silhouette. La chute longue et articulée est incroyablement flatteuse pour le cou et le visage. Elles sont magiques.
Perfect for travel! They’re lightweight but feel luxurious—no bulky backs or discomfort during long flights. Packed them in my carry-on essentials.
The craftsmanship in connecting all the little segments is flawless. They move so fluidly. You can tell this is a high-quality, well-constructed piece.
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