Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Los compré para ser la invitada de boda perfecta, ¡y lo conseguí! Son pura fantasía. Tienen una caída espectacular y el brillo es de otro mundo. Un 10 de 10.
Honestly, just prepare for compliments. I couldn't walk five feet without someone stopping me to ask about my earrings. They are that spectacular.
Meine Freundinnen waren sprachlos. Alle wollten wissen, woher ich diese spektakulären Ohrringe habe. Der Neidfaktor ist hoch!
This is how you do a chandelier earring in a modern, elegant way. The design is so refined. A truly stunning piece of jewellery.
Foram os meus brincos de casamento. Não podia ter escolhido nada mais perfeito. São uma cascata de luz brilhante que ficou incrível nas fotografias. Um sonho tornado realidade.
Wore these out to a fancy cocktail party and they were a total head-turner. The way they move and sparkle when you walk is properly insane.
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