Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These make me feel confident in simple outfits—I’ve worn them hiking, to weddings, and even on airplanes without any problems!
The packaging was adorable but what really sold me is how durable they are after months of daily use—worth every penny!
Gifted to my sister for her first job—she says they’re “the best fake diamonds she’s ever owned.” Affordable luxury win!
Compared to my grandmother’s vintage pieces, these have better clarity and cut—absolutely blown away by the craftsmanship!
My favorite gift ever—I wore them during a backpacking trip and they survived everything without fading or chipping.
The gold plating looks way better than cheaper sterling silver alternatives—I’ve had my eyes on these for years!
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