Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The detail is simply exquisite. A lovely cluster of 14 stones that work together beautifully. They look incredibly posh and far more expensive than they were.
¡Qué preciosidad de pendientes! El diseño en cascada con las 14 piedras es único y capturan la luz de una manera increíble. Ya he recibido varios cumplidos.
Absolutely covered in sparkle! The sheer number of stones is brilliant. They create a wonderful shimmer that's ever so eye-catching. Utterly delighted.
Ein fantastisches Preis-Leistungs-Verhältnis. Die Ohrringe haben eine unglaubliche Brillanz, vergleichbar mit echten Diamanten. Die Qualität ist top und sie sehen super schick aus. Absolute Kaufempfehlung!
Literally a galaxy on my ear. The 14 different-sized stones create such a unique and dazzling effect. The sparkle is out of this world. Five stars!
Simplesmente maravilhosos! O brilho que as 14 pedras de moissanite emitem é espetacular. Parecem joias muito mais caras. Foi uma compra excelente e estou muito feliz.
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