Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
¡Son absolutamente espectaculares! Las 14 piedras brillan muchísimo y el diseño es súper fino y elegante. Me siento divina cuando los llevo puestos. ¡Me encantan!
The sparkle is phenomenal. With so many facets from the 14 stones, these earrings are constantly alive with light. A truly lovely piece of jewellery.
Je suis ravie de mon achat. Ces boucles d'oreilles sont d'une élégance rare, avec un scintillement exceptionnel grâce aux multiples pierres. Elles ajoutent une touche sophistiquée à n'importe quelle tenue.
So impressed with the craftsmanship. The setting is flawless for all 14 stones. They are comfortable for all-day wear and look absolutely stunning.
¡Brutales! El detalle de las 14 piedras es increíble. Son el toque perfecto de glamour para salir de noche. Estoy muy contenta con la compra.
Bloody beautiful! The craftsmanship is ace. Love the unique design with all the different sized stones. They are comfy and look absolutely amazing.
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