Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm so pleased I bought these. They are the perfect balance of delicate and dazzling. The cluster of stones makes them look truly high-end.
Ces boucles d'oreilles sont encore plus belles en vrai. La façon dont les 14 pierres captent la lumière est magique. Un bijou d'une grande finesse.
My new go-to for a touch of class. They are so elegant. The cluster of moissanite is beautifully arranged, making them look like a true luxury item.
Que descoberta fantástica! O design com 14 pedras é único e muito elegante. Dão um toque de glamour a qualquer visual. Comprarei novamente na loja.
The detail is simply exquisite. A lovely cluster of 14 stones that work together beautifully. They look incredibly posh and far more expensive than they were.
¡Qué preciosidad de pendientes! El diseño en cascada con las 14 piedras es único y capturan la luz de una manera increíble. Ya he recibido varios cumplidos.
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