Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Simplesmente maravilhosos! O brilho que as 14 pedras de moissanite emitem é espetacular. Parecem joias muito mais caras. Foi uma compra excelente e estou muito feliz.
The craftsmanship is insane. Setting 14 tiny stones so perfectly takes real skill. These are incredibly well-made and feel so luxurious. A definite must-buy.
Estos pendientes son pura magia. El diseño con múltiples piedras es un acierto total, los hace brillar desde todos los ángulos. Son mi nuevo par favorito.
The ultimate sparkly drop earring. I love that it’s a cluster of stones. It makes them so much more interesting and radiant. Excellent quality for the price.
Adorei o design detalhado! A forma como as pedras estão agrupadas cria um efeito de luz constante. São leves e super confortáveis de usar o dia todo.
A proper head-turner. The multi-stone design is so glamorous. They feel very secure and well-made. I wore them for an anniversary dinner and felt fabulous.
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