Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Stoked with this purchase! These are legit stunning. The cluster of 14 stones sparkles like crazy. Looks way more expensive than it was.
Un diseño muy original y delicado. Las 14 moissanitas juntas crean un efecto de luz precioso. Una joya muy especial que realza cualquier look.
Amazing sparkle and detail. The way the light bounces off the numerous stones is just gorgeous. A very high-quality piece for a reasonable price.
La relación calidad-precio es inmejorable. Parecen diamantes auténticos. El brillo es de otro nivel y el acabado es perfecto. ¡Una maravilla!
So much more than the pictures show. The depth and sparkle from the 14 moissanite stones are impossible to capture on camera. Just beautiful.
Questi orecchini sono un vero incanto! Le 14 pietre creano un punto luce meraviglioso e il design è incredibilmente fine ed elegante. Li adoro assolutamente!
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