Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Incredibly intricate and beautiful. The design, with its 14 separate stones, is just amazing. They sparkle from every viewpoint. A fantastic purchase.
Elles dépassent toutes mes attentes. La moissanite de couleur D est d'une pureté incroyable. Un bijou que je vais chérir longtemps.
Chuffed to bits with these. The way the light plays across all the tiny stones is just magical. A really special pair of earrings, I must say.
Wirklich wunderschöne Ohrringe! Die vielen kleinen Steinchen funkeln im Licht wie ein Sternenhimmel. Sie sind sehr filigran und elegant verarbeitet. Ich trage sie fast täglich.
The perfect gift. I bought these for my sister and she was thrilled. She couldn't get over the intricate design and how much they shimmered.
Brilho, elegância e qualidade. Estes brincos têm tudo. O design em cluster é moderno e muito chique. Uma das melhores compras que fiz.
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