Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Sono senza parole. È un gioiello che non si vede tutti i giorni, perfetto per chi ama distinguersi con classe. La qualità è superlativa.
Wow, I am so incredibly happy with my new necklace! It's absolutely beautiful and the sliding design is so smart. The sparkle is out of this world.
Ein sehr stilvolles Accessoire. Die asymmetrische Anordnung der Würfel, wenn sie zusammenrutschen, ist sehr kunstvoll. Absolut empfehlenswert.
Perfect for an effortlessly cool look. The design is just right. Adds a lovely touch of sparkle without being over the top. So chic.
Questo pendente è una dichiarazione di stile moderno. Perfetto per una donna dalla personalità vivace. Un regalo che è stato un successo.
This piece has such a beautiful, modern elegance. It’s a lovely design that goes with every single outfit. So glad I decided to get it.
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