Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Cheers to moissanite! The three stones are flawless and the square setting is super modern. The excellent cut is spot on, so fiery.
Un'idea di design brillante! Adoro queste tre 'zollette di luce' che giocano e si muovono sulla catena. Un gioiello moderno e super chic.
The longer 45cm chain is perfect for this style, giving the charms room to move and cluster nicely. A very thoughtful and well-executed design.
Un véritable coup de foudre. Le design est frais, nouveau et le rendu est incroyablement chic. C'est mon nouveau collier signature.
If you want a necklace that is unique, modern, and timeless all at once, this is it. The free-sliding design is genius and the sparkle is out of this world.
Absolument divin. La finition est parfaite. Si vous cherchez un bijou qui sort de l'ordinaire tout en restant élégant, c'est celui-ci.
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