Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is such a perfect, stylish piece. The moissanite stones are so bright and clear. I love the playful-yet-elegant vibe of the moving charms.
Bellissimo e unico! Un gioiello che mette allegria e che è realizzato in modo impeccabile. Adoro il fatto che non sia un pendente fisso.
The craftsmanship is top-notch. The square settings are so smooth and modern. It feels very well-made and I wear it constantly.
Questa collana è un piccolo capolavoro di design interattivo. È spiritosa, elegante e le moissaniti brillano in un modo incredibile.
Arrived way quicker than I expected down here in Brisbane. The necklace itself is beyond gorgeous and feels very well-made. Can't stop playing with it.
Um clássico reinventado. O conceito dos charms deslizantes é genial. Fica bem com tudo. Estou muito satisfeita.
You may also like