Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This necklace is pure style. It makes me feel chic and on-trend every time I wear it. I will treasure this beautiful piece.
Un acquisto eccellente. È un gioiello versatile, che aggiunge un tocco di originalità a un look elegante. Lo consiglio vivamente.
This is a minimalist's dream with a twist! It’s so chic and the free-floating design is a fantastic conversation starter. The quality is amazing.
Il modo in cui i cubi catturano la luce muovendosi è magico. Un gioiello che non passa inosservato, pur nella sua eleganza minimalista.
This necklace is pure, modern elegance. The way the three different-sized cubes cluster together is so effortlessly stylish. A new everyday favorite for sure.
La manifattura è squisita. Ogni singola 'zolletta' è un piccolo cubo di luce perfetto. Un gioiello che vale molto più del suo prezzo.
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