Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am speechless. The main stone is the equivalent of a 1-carat diamond and it looks flawless. The fire and brilliance are absolutely breathtaking. A showstopper for sure.
Este colgante es una auténtica maravilla. La calidad de las moissanitas es de primera, parecen diamantes perfectos. No puedo dejar de mirarlo.
This is THE necklace for special occasions. It’s so glamorous and luxurious. If you want to make a statement and feel incredible, this is it.
Um clássico que nunca falha. O design de três pedras é intemporal e esta versão com uma grande pedra central é a mais bonita de todas.
My fiancé gave this to me as an early wedding gift. The three stones representing our past, present, and future made me cry. It’s perfect.
Este colar é o centro das atenções em qualquer festa. É impossível não reparar no seu brilho. Uma compra que valeu cada cêntimo.
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