Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I can't stop staring at it. The D-color center stone is so icy white and clear. It’s the most beautiful piece of jewelry I now own.
Fiquei sem palavras quando o vi. As fotografias não fazem justiça ao brilho e ao fogo da pedra principal. É absolutamente magnífico.
A perfect 'mother of the bride' necklace! It’s elegant, eye-catching, and so incredibly sparkly. The quality is excellent for such an important day.
Ich bin sprachlos. Diese Kette ist so glamourös und elegant. Die Qualität des 6,5-mm-Moissanits ist erstklassig, er strahlt wie ein echter Diamant.
The craftsmanship is superb. Each of the three stones is perfectly set. It feels durable and looks so incredibly polished and luxurious.
Ein zeitloser Klassiker mit Wow-Effekt. Die Kombination aus dem großen Mittelstein und den Akzentsteinen ist einfach perfekt. Sehr empfehlenswert.
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