Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These are an elegant dream! The teardrop shape is so flattering, and the single stone is like a tiny star. They are delicate, chic, and so pretty.
Ich habe viele Komplimente für diese besonderen Ohrringe bekommen. Die Tropfenform ist einfach mal etwas anderes als klassische Creolen. Sehr stilvoll.
These earrings make me feel so chic. The unusual shape is so fashion-forward. They instantly elevate a simple outfit. The quality is fantastic.
Son la definición de 'menos es más'. La belleza está en la forma tan elegante. El brillante es solo un pequeño acento perfecto. Me fascinan.
So classy and artistic! They look amazing with an updo. They really draw attention to the neckline in a subtle, elegant way. The quality is fantastic.
La qualità è eccellente. La forma è perfettamente levigata e la moissanite è di prima scelta. Sembrano un gioiello di design. Li consiglio.
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