Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
So chic and sculptural! They are light as a feather. The single moissanite is super high quality, which makes the simple design look very luxe.
A qualidade é fantástica. O formato é perfeitamente polido e a moissanite é de alta qualidade. Parecem de uma loja de design. Recomendo.
I reckon these are a great find. The design looks like something from a designer boutique. The quality is excellent and the teardrop shape is so flattering.
Um design minimalista e muito sofisticado. A silhueta em forma de lágrima é linda e fica muito bem no rosto. Uma joia de muito bom gosto.
Literally the most perfect unique hoops. The teardrop shape is so much more flattering and interesting than a circle. A definite 5-star product!
Un design minimalista ma di grande effetto. La silhouette a pera è molto raffinata e valorizza il viso. Un gioiello di altissima qualità.
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