Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
J'ai reçu plein de compliments sur leur design unique. Elles sont discrètes mais leur forme originale les rend très spéciales. Un excellent achat.
Elegant, modern, and perfectly unique. These teardrop hoops checked all my boxes. The GRA certificate for the little stone is a fantastic quality touch.
Adorei a forma de gota destes brincos! É um design único e super elegante. A pequena pedra de moissanite dá o toque de brilho perfeito.
I opened the box and was so happy. They are the most perfect, elegant, and unique hoops. If you love minimalist but interesting jewelry, these are a must-have.
Que brincos tão delicados e bonitos! O formato de pêra é super feminino. A pedra, mesmo pequena, tem um brilho incrível. Estou apaixonada.
These are the perfect accessory for almost any occasion. They are subtle enough for daytime, but the unique shape makes them special enough for evening.
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