Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I'm so pleased with these. The single moissanite is so fiery and brilliant, it really stands out against the clean lines of the teardrop hoop.
Si estás cansada de los pendientes redondos de siempre, estos son para ti. La forma de lágrima es moderna y súper bonita. Una compra genial.
I was looking for earrings that were unique but still simple enough for every day, and these are it. The teardrop shape is just gorgeous. So happy with them.
La dimostrazione che 'meno è più'. Tutta la bellezza risiede nella silhouette elegante. Il brillante è solo un piccolo accento perfetto. Mi hanno conquistata.
These little earrings are a work of art. The perfect teardrop silhouette is so pleasing to the eye, and the single sparkly stone is a beautiful focal point.
Son mucho más bonitos que unos aros normales. La forma es muy artística y el pequeño brillante le da un toque sofisticado. Muy buena calidad.
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