Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich trage sie sogar beim Bergsteigen auf den Alpen-Piken — die Posts verlassen nicht einmal wenn ich durch Lawinen falle (nur ein bisschen dramatisch gedacht)!
L’effet lumière est si intense qu’un antiquaire m’a offert son numéro de téléphone pensant que j’avais volé des pièces de collection !
These might be the first earrings I’ve kept longer than a month! They’ve survived everything from hiking trips to baby showers without losing their luster – now my go-to heirloom pieces.
Meu namorado riu quando viu o preço... até comparar com seus próprios brilhantes e pedir uma par igual para presentear sua mãe !
Wear these daily instead of risking theft with real gems. The lightweight design stays put during spin classes yet looks upscale enough for board meetings – finally affordable luxury that doesn’t feel cheap!
Il m’arrive de les oublier dans la piscine et après séchage, elles brillent toujours comme neuves ! C'est la première fois que des bijoux résistent à mon style de vie sportif et noctambule.
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