Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un bijou plein de charme et de délicatesse. La pampille est le détail qui rend cette paire de créoles unique et spéciale. Je recommande.
Such a pretty and feminine design. The way they dangle and shimmer is just gorgeous. They add a delicate touch of elegance to any outfit.
Le cadeau idéal pour une amie qui aime les bijoux délicats. Elle était ravie par le design original et la qualité des pierres.
The vertical cascade of the three stones is so graceful. It’s a modern and minimalist design that still has a lot of personality. Highly recommend.
A combinação da argola clássica com o pendente moderno é perfeita. Um design versátil que fica bem com tudo. Uma excelente compra.
The perfect length and weight for the dangle. It moves beautifully without being distracting. The sparkle is absolutely top-notch.
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