Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Adoro il modo in cui il pendente si muove, catturando la luce. È un gioiello raffinato che non passa inosservato nella sua semplicità.
The craftsmanship is beautiful. Each of the three 2.5mm stones is set perfectly to create that lovely tassel effect. They look and feel very well-made.
Un design à la fois simple et original. La ligne verticale des trois pierres allonge le port de tête. Un bijou subtil mais plein d'effet.
I got these in the 18K white gold plating and they look so crisp and high-end. The vertical drop of the three stones is a beautiful, minimalist touch.
La calidad es fantástica. El cierre del aro es seguro y las piedras están perfectamente engastadas. Una joya preciosa y muy bien hecha.
I'm so impressed with the quality of these dainty earrings. The moissanite is incredibly bright, and the sterling silver hoop feels very solid. Great value.
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