Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Absolutely chuffed with these! The movement of the little dangle is so lovely, and the D color moissanites are incredibly bright.
Che luce! Le pietre sono luminosissime e il taglio eccellente le fa brillare tantissimo. Aggiungono un tocco di classe a qualsiasi outfit. Un acquisto fantastico.
I have sensitive ears, and the 18K white gold plating is perfect. No irritation, just beautiful, delicate sparkle all day long!
La qualité est au rendez-vous. L'argent sterling plaqué or est magnifique et les pierres sont solidement fixées. Elles semblent très durables. Un achat que je referais sans hésiter.
I am so chuffed! They look absolutely smashing with my hair up or down. The D colour stones are so icy and bright.
Ich war auf der Suche nach etwas Besonderem und habe es hier gefunden. Das Design ist modern und klassisch zugleich. Die Qualität hat mich für diesen Preis wirklich positiv überrascht.
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