Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Die Verarbeitung ist top und die 18K-Vergoldung sieht sehr edel aus. Sie kamen mit einem Zertifikat, was ich super finde. Der Glanz ist wirklich mit Diamanten vergleichbar.
I am in awe of the design. It's the perfect balance of simple and special. They feel very light and comfortable on the ear.
Questi orecchini sono semplicemente splendidi! Brillano ad ogni movimento e il design pendente è incredibilmente chic. Sono molto soddisfatta della qualità e dell'eleganza.
So stoked with these! The sparkle is so dynamic for such a dainty pair. They are my new go-to for adding a little polish.
Sehr elegant und stilvoll. Das Design ist einzigartig und die Steine haben einen brillanten Schliff. Ich bin wirklich sehr zufrieden mit meinem Kauf und würde sie wieder bestellen.
These are a proper game-changer. I get the elegance of a drop earring but with a fresh, modern twist that feels so new.
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