Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The compliments just keep rolling in! Everyone comments on the unique design. The sparkle from the three stones is impossible to miss.
Très belles finitions, on voit que c'est de la qualité. Elles ne sont ni trop grandes, ni trop petites, juste la taille parfaite pour être remarquées sans être ostentatoires. J'adore !
This is it. The perfect unique earring. The D color and excellent cut across all three stones create a sparkling effect I adore.
Me encantan estos pendientes. Tienen un brillo espectacular, parecen diamantes de verdad. Son muy cómodos y ligeros, perfectos para llevarlos a diario o para una ocasión especial.
The sparkle is amazing. I love watching the little tassel shimmer when I turn my head. My friend has already asked for the link.
Buscaba algo elegante y con un toque de brillo, y estos pendientes son perfectos. El movimiento que tienen al andar es muy bonito. ¡Una compra de diez!
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