Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La calidad es fantástica para el precio que tienen. El baño de oro de 18k se ve muy bien y vienen con su certificado GRA. Son mucho más bonitos en persona.
Such a gorgeous, delicate design. The S925 sterling silver base is great for my sensitive ears. I got the yellow gold and it's perfect.
¡Qué brillo tan increíble! Las fotos no les hacen justicia. Son el accesorio perfecto para realzar cualquier look. Estoy muy feliz con mi elección, son espectaculares.
The 0.3 carat total weight is the perfect touch of sparkle. It’s elegant and eye-catching without being overwhelming. Adore them.
Elles sont encore plus belles en vrai que sur les photos. La qualité est incroyable et les pierres de moissanite scintillent comme de vrais diamants. J'ai reçu plein de compliments !
Wore these to a work meeting and they were perfect. Professional, elegant, and with just the right amount of shimmer. Love them.
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