Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Puro lujo y sofisticación. El diseño es una obra de arte, con la borla de 9 piedras y el halo de 20. El brillo que desprenden es cegador. ¡Me encantan!
The fire in these moissanites is unreal. With so many stones, it creates a constant cascade of rainbow flashes. They are so full of life and brilliance.
Questi orecchini sono opulenza pura. Il pendente a cascata con 9 pietre che culmina nell'aureola con la gemma da 1 carato è semplicemente divino. Qualità incredibile.
For a formal event, these are a must-have. They command attention in the most sophisticated way. The quality and brilliance are simply off the charts.
Nunca me senti tão poderosa e glamorosa. Estes brincos transformam qualquer vestido numa produção de luxo. Valem cada euro pelo sentimento que proporcionam.
The 1-carat moissanite is the star, but the 28 surrounding stones on the tassel and halo are the perfect supporting cast. What a stunning ensemble.
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