Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A qualidade é fenomenal. Cada uma das mais de 60 pedras no par brilha intensamente. O halo faz o moissanite de 1 quilate parecer ainda maior. Compra fantástica.
This is the definition of a 'wow' piece. The cascading design is so flattering to the neckline. I am absolutely thrilled and cannot wait to show them off.
Estos pendientes no susurran, gritan glamour. Son la definición de una joya 'statement'. La mejor compra para los eventos más importantes de mi vida. ¡Fascinantes!
A true masterpiece of earring design. They are so extra in the most elegant way possible. If you are considering them, just do it. You will feel amazing.
Ich habe diese für meine Hochzeit getragen und fühlte mich wie eine Königin. Die schiere Menge an Steinen erzeugt ein unglaubliches Funkeln. Jeden Cent wert.
Be prepared for everyone to ask you where you got these. They are impossible to ignore. The sparkle is just out of this world. A true showstopper.
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