Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ideal gift for travelers: lightweight yet striking under plane cabin lights—friends now beg me to recommend this brand after admiring them during our overseas trip!
Double win: the stone size (1ct total) is visible enough to wow but discreet enough for sensitive colleagues—my confidence boost while pitching deals in conservative workplaces!
The balance is magic—the hoop keeps them from drooping even on my thin lobes, while the pave adds enough sparkle to compete with bold cocktail rings…
Best splurge post-lockdown—feel like luxury jewelry but didn’t break my budget post-pandemic layoffs…
Work hard, play harder: survived an all-day corporate retreat hike and still look party-ready at evening cocktails—they’re my new “just rolled out of bed” glamour hack!
Bought these to replace lost diamond hoops—never knew moissanite could shine this brightly! The pave setting catches every light angle, making me feel like royalty at lunch meetings or poolside brunches.
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