Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Je suis sans voix. L'éclat est si intense qu'il illumine tout le visage. La pierre centrale de 6,5 mm entourée de 20 autres pierres est juste à couper le souffle.
These earrings are a statement. The complexity of the design, with the tassel and the massive halo, is something you'd see in a high-end boutique for thousands.
Absolument divins ! Une véritable cascade de lumière. Je les ai portés pour un mariage et je me sentais comme une star de cinéma sur le tapis rouge. Spectaculaires !
The perfect 'extra' accessory. When you want to go full glam, these are it. The combination of the tassel and the 1-carat halo is pure genius design.
O meu queixo caiu quando abri a caixa. São o epítome do glamour. O movimento da franja de pedras é a coisa mais elegante que já vi. Um sonho.
I'm so impressed by the intricate detail. Setting over 60 stones perfectly in a pair of earrings is incredible work. They look and feel extremely high-end.
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