Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich habe die Variante in Gelbgold gewählt und sie ist wunderschön. Der Kontrast zwischen dem warmen Gold und dem strahlend weißen Stein ist fantastisch.
Fair dinkum, these look like real diamonds. The VVS1 clarity is mint and the excellent cut makes them sparkle like nothing else. What a find!
Ces boucles d'oreilles sont la définition même du glamour. Elles encadrent le visage magnifiquement et attirent la lumière de façon spectaculaire.
These are the most elegant earrings. The tassel design moves so nicely. The 6.5mm stone has so much fire, it's honestly breathtaking. 10/10 would buy again.
Absolument spectaculaires ! La pierre principale de 1 carat est d'une brillance incroyable. Le mouvement du pendant est si gracieux. Parfaites pour une grande soirée.
I ordered the yellow gold plated version and the colour is beautiful and rich. It pairs so well with the stunningly bright moissanite. So chic and elegant.
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