Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A prata S925 com banho de ouro é ótima, não causou qualquer irritação. São confortáveis de usar, mesmo sendo uma peça maior. Recomendo vivamente.
OMG, these are showstoppers! The center stone is so fiery and the D color is incredibly white. They look a million times more expensive than they were. Absolutely obsessed!
Questi orecchini sono perfetti per le occasioni speciali. Creano un punto luce incredibile e il movimento del pendente attira l'attenzione. Davvero scenografici!
The yellow gold plating is rich and beautiful against the icy-white moissanite. These earrings are pure elegance. I feel so confident and beautiful wearing them.
La coupe excellente de la moissanite fait toute la différence. La lumière est réfléchie de manière éblouissante. Un achat que je recommande à 100%.
The 18K white gold finish is just lovely and hasn't tarnished a bit. The main stone is so clear and bright, it’s honestly mesmerising. A proper quality item.
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