Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
These tassels are a game-changer! The pave moissanites sparkle like stolen moonlight, and I get compliments every time I wear them to work.
The pave setting looks identical to my engagement ring! The gold plating hasn’t tarnished after six months of daily use.
Les pampilles ajoutent une touche de féminité sans alourdir l'oreille – parfaits pour mes journées en réunion et les soirées branchées !
The tassel adds just the right touch of romance for date nights, but stays secure enough for brunch runs.
Regalado para mi bautizo y ahora es el joya principal de mi colección ¡Resistieron hasta el chapuzón en la piscina!
Bought as a graduation gift—the recipient called them “my new confidence upgrade!” The moissanites catch every light angle perfectly.
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