Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un gioiello che non passa inosservato. La combinazione tra il cerchietto e la pietra pendente è moderna e senza tempo. Felicissima del mio acquisto.
These are my new favorite special occasion earrings. The tassel drop design is so elegant and the 1-carat moissanite catches every single ray of light. So glamorous!
Je suis sous le charme. Ces boucles d'oreilles sont d'une élégance rare. La moissanite est d'une pureté et d'une couleur parfaites (D/VVS1), on dirait un diamant d'exception.
These are true showstoppers. The 1-carat stone dangling from the hoop is such a sophisticated look. They make any outfit feel instantly more glamorous.
Il taglio eccellente della pietra si vede tutto. La brillantezza è abbagliante. Ho ricevuto complimenti da tutti. Valgono assolutamente il loro prezzo.
Wore these to a wedding on the weekend and got so many compliments. They catch the light beautifully. The GRA certificate is a great bonus too.
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