Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
If you want that 'wow' factor, get these. The 6.5mm stone is substantial and so brilliant. I've received an insane number of compliments every time I wear them out.
Excelente compra! Para quem procura uma peça de destaque, estes brincos são ideais. O brilho é hipnotizante e parecem muito mais caros do que são.
I've been looking for the perfect statement earrings and these are it. The 1-carat stone is the perfect size and the way they move is just gorgeous.
Perfekt für besondere Anlässe! Sie sind echte Hingucker, ohne überladen zu wirken. Der Stein hat ein unglaubliches Feuer und die Bewegung des Ohrrings ist sehr anmutig.
This drop style is so beautiful and sophisticated. They’re not too heavy but they have enough weight to feel like proper quality jewellery. A definite winner.
Ich bin sprachlos! Die Qualität ist hervorragend, von der Fassung bis zum Stein. Der Moissanit ist absolut farblos (D) und makellos (VVS1). Sie sehen extrem hochwertig aus.
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