Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Il design elegante è adatto a tutti i looks – perfetti per eventi importanti o gite quotidiane.
These aren’t your typical earrings—they feel like heirlooms in disguise! The sparkle shifts colors under light, making them unforgettable at parties and quiet nights alike.
These replaced my lost diamond earrings seamlessly—no one guesses they’re lab-grown, even at upscale events where I’m surrounded by high-fashion friends who “know jewelry.”
Best investment since skincare: the stones stay bright even after years of daily wear while sterling silver base hasn’t tarnished once (thanks to hypoallergenic coating!).
Gifted to my wife for our anniversary—she says they’re her most worn jewelry ever! The hypoallergenic material is a lifesaver for sensitive ears too.
My husband loves that they’re ethically sourced and allergy-free. The sparkle hasn’t dulled after six months of daily wear—truly worth every penny!
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