Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The perfect length and weight. They dangle beautifully and have such a commanding presence. The sparkle is absolutely top-notch.
Quatre carats au total, c'est tout simplement impressionnant. Elles sont faites pour les grandes occasions, pour briller de mille feux. Je les adore.
The simple hoop allows the beautiful stone to dangle and catch the light perfectly. A very clever and elegant design for such a large gem.
Questi orecchini sono pura opulenza. Due carati per lobo, una dimensione spettacolare e una brillantezza che abbaglia. Un gioiello da vera diva.
Five stars from me! The quality is brilliant, from the flawless stone to the simple, sturdy hoop. A beautiful and classic pair of earrings.
Quattro carati totali di moissanite di altissima qualità. Sono un vero e proprio pezzo da investimento per le occasioni che contano. Semplicemente magnifici.
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