Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Le feu de cette moissanite de 2 carats est magique. Elle lance des éclats de toutes les couleurs. C'est bien plus impressionnant qu'un diamant.
These earrings are absolutely breathtaking. The 2-carat moissanite on each is so brilliant and full of fire. The hoop and drop style is perfect.
Il design pendente dal cerchio è perfetto per una pietra così importante, le permette di muoversi e di sprigionare tutta la sua luce. Elegantissimi.
This is a must-have for any jewellery lover who wants a true statement piece. The quality of this 2-carat moissanite is breathtaking.
Ich fühle mich wie eine Königin, wenn ich sie trage. Sie sind opulent, aber durch das klassische Design immer noch sehr stilvoll. Ein absoluter Traum.
Bought these for a black-tie event and they were perfect. They completely elevated my whole look. The quality is just fantastic.
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