Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Heaps of compliments on these already. Everyone is blown away by the size and sparkle. A fantastic buy for some serious, high-impact glamour.
Ein echtes Schmuck-Highlight. Der 8mm große Stein ist perfekt geschliffen und funkelt aus jedem Blickwinkel. Für besondere Momente im Leben.
I am so impressed with the 3EX cut. You can really see the master craftsmanship in a stone this large. The brilliance is truly top-tier.
La qualité de la moissanite est incroyable sur une pierre de cette taille. Une couleur D parfaite. J'ai pris la finition or jaune, l'effet est royal.
A real winner! The design is timeless and the stone is flawless. They look way more high-end than their price tag suggests. Very happy.
Ces pendants sont la définition même du glamour. Le solitaire de 2 carats qui se balance au bout de la créole est d'une élégance folle.
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