Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Bought these for a black-tie event and they were perfect. They completely elevated my whole look. The quality is just fantastic.
Die Investition hat sich gelohnt. Diese Ohrringe sind von zeitloser Schönheit und durch ihre beeindruckende Größe ein Erbstück-Kandidat. Absolut empfehlenswert.
The simple hoop with the massive 2-carat drop is such a classic, powerful look. It lets the stone be the complete star of the show.
¡Estos pendientes son de otro planeta! Dos quilates en cada oreja, es una auténtica pasada. El brillo es tan intenso que deslumbra. ¡Puro lujo!
Over the moon with this purchase. The size of the stones is seriously impressive. My new go-to for any time I want to feel extra fancy.
Ho scelto la placcatura in oro giallo, che rende il solitario da 2 carati ancora più regale e sontuoso. La qualità è visibile, colore D purissimo.
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