Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Genuinely couldn't be happier. They are comfortable, unique, and the sparkle is magnificent. A solid ten out of ten from me.
Un regalo di compleanno per la mia migliore amica ed è impazzita di gioia. Sono l'essenza della festa: luminosi, dinamici e pieni di vita.
These are so incredibly flattering. The tassel drop has a beautiful slimming effect on my face and neck. They make me feel so elegant and graceful.
Pour des pendantes aussi travaillées, elles sont d'un confort surprenant. On peut les porter toute une nuit sans aucune gêne. Le top.
For a dangle earring, they're surprisingly hassle-free. No tangles, no dramas. Just heaps of beautiful, shimmery movement.
O efeito 'cascata de brilhantes' é absolutamente deslumbrante. Usei-os numa festa e foram o centro das atenções. Recebi imensos elogios.
You may also like