Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I bought these for my daughter to wear on her wedding day. She cried when she saw them. They are so special and luxurious. A perfect bridal earring, eh?
Le cadeau parfait pour une femme qui n'a pas froid aux yeux. C'est un bijou audacieux, plein de caractère et d'une élégance folle.
The craftsmanship is top-tier. The three stones are perfectly matched in their D/VVS1 quality, creating a flawless river of light. So impressive.
Ich habe sie auf meiner Hochzeit getragen und sie waren das absolute Highlight. Die Länge ist sehr schmeichelhaft und das Funkeln ist einfach atemberaubend. Ein echter Traum-Ohrring.
I wore these to a black-tie event and felt like royalty. The sparkle is just divine, and the movement is so graceful. A truly brilliant find.
Si quieres sentirte como una estrella de cine por una noche, estos son tus pendientes. El glamour que desprenden es de otro nivel.
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