Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The design is just exquisite. The way the stones increase in size creates a beautiful, fluid line. They look like a piece of high jewellery from a Bond Street boutique.
Mon fiancé me les a offertes pour nos fiançailles. Je me suis sentie comme une princesse. Elles sont le symbole parfait d'un grand moment.
For such a dramatic and glamorous earring, they are surprisingly lightweight and comfortable. I wore them all evening with no issues at all. The quality is amazing.
Il design a cascata con pietre di dimensioni crescenti è di una raffinatezza incredibile. Sembrano un pezzo di alta gioielleria. L'effetto è da tappeto rosso.
I bought these for my daughter to wear on her wedding day. She cried when she saw them. They are so special and luxurious. A perfect bridal earring, eh?
Le cadeau parfait pour une femme qui n'a pas froid aux yeux. C'est un bijou audacieux, plein de caractère et d'une élégance folle.
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