Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
My new travel insurance must-have because TSA allows them through screenings effortlessly (unlike heavy chunky chains)—now I always have 'real diamond' vibes ready for airport lounge photo ops!
My new pet-proof jewelry—survived being knocked off tables by cats/dog kisses during walks while still retaining their shine (unlike pricier metals that get dented easily). Paws up!
Perfect balance between delicate and bold—they don’t overwhelm small face features but still have enough sparkle to be seen across crowded rooms at parties/weddings
First thing I put on before a meeting? These beauties. They catch light like a halo and the platinum finish goes with everything. The best part? No more worrying about breakage or resale value!
Outdid my date’s mined diamond studs at a high-end restaurant—our waiter actually asked if I’d had them appraised because of the brilliance (the lie tasted sweeter than dessert ).
My sister-in-law’s wedding gift that turned into her 'emergency bling'—kept safely in her clutch for unexpected black-tie events while looking way better than costume jewelry at 3 AM panic moments
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