Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Bloody hell, these are a knockout! The waterfall of graduated stones is so glam and the 1-carat sparkle is insane. I am absolutely rapt with them.
Me los regaló mi pareja para nuestro aniversario y me quedé sin palabras. Son la joya más impresionante y bonita que tengo. Un sueño.
A proper 'wow' moment when I opened the box. They are so much more substantial and sparkly in person. Photos don't do them justice.
O movimento articulado das pedras é o que lhes dá vida. Não é uma peça rígida. Dançam a cada passo, a cada olhar. Fabulosos.
My husband got these for our anniversary and I was speechless. The design is so intricate and the sparkle is just insane. The most beautiful earrings I now own.
Für einen so beeindruckenden Ohrring sind sie überraschend angenehm zu tragen. Ich hatte sie stundenlang an, ohne dass sie gestört haben.
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