Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
O meu novo colar preferido para todas as festas e ocasiões especiais. Sinto-me incrivelmente glamorosa e confiante quando o uso.
What a find! This piece is absolutely gorgeous. I bought it for a special event and felt like a movie star all night. So brilliant!
Una cascata di luce, un vero capolavoro. Questo pendente con tre pietre a scalare è di un'eleganza regale. Semplicemente magnifico.
Literally breathtaking. This is the most brilliant piece of jewelry I own. The sparkle from the three graduated stones is blinding. This necklace is an EVENT.
Superó todas mis expectativas. En persona es aún más impresionante. El fuego que desprende la piedra más grande es de otro mundo.
This is an incredibly glamorous and sophisticated piece of jewellery. Perfect for a ball or a very special evening out. I feel so chic.
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