Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ce collier n'est pas juste beau, il est spectaculaire. Il transforme une tenue simple en une tenue de gala. Une pièce vraiment spéciale.
I received endless compliments all night long. People couldn't believe it was moissanite. The quality and brilliance are truly that good.
Die Kombination aus den drei großen Steinen und dem Pavé-Detail ist architektonisch brillant. Ein sehr modernes und zugleich zeitloses Luxusstück.
Cheers to moissanite! The three big stones are flawless and the pave on the bail is the perfect touch. The excellent cut is spot on, so fiery.
Dieses Schmuckstück übertrifft alle Erwartungen. Die Fotos können die schiere Größe und das intensive Funkeln nicht wirklich einfangen. Einfach nur wow.
This piece has such a beautiful, dramatic elegance. It’s a lovely design that makes a serious statement. So glad I decided to purchase it.
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