Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The chain’s lobster clasp is genius—no more fumbling while holding coffee and diaper bags!
Bought this for yoga class—survived being thrown during a downward dog mishap! Still gleams post-sweat session.
Wore this during my first job interview post-maternity leave—it’s classy enough for professional settings yet comfortable all day!
Perfect for small hands! The scaled-down setting makes it wearable with both casual tees and evening dresses equally well.
Gave this to my sister-in-law who collects diamonds—she uses it more than her expensive pieces because ‘it never needs cleaning’!
Survived being caught in pet collars twice (thanks to my dog obsessed toddler)—prongs held firm despite chaos!
You may also like