Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
A truly show-stopping piece. The design means it will never go out of style. A necklace I will wear to celebrate all of life's biggest moments.
Je me sens comme une actrice sur le tapis rouge quand je le porte. C'est le summum du glamour. Un investissement que je ne regrette pas.
The size and sparkle are perfect for a formal event. I wore it to the company holiday gala and felt so glamorous. A very well-made piece.
Este pendente é uma afirmação de elegância e poder. A forma como está construído é perfeita, resultando numa peça de presença marcante.
The longer 45cm chain is the perfect length for this dramatic pendant. It sits beautifully and allows the necklace to be the star of the show.
Die Handwerkskunst ist makellos. Jeder Stein, auch die kleinen auf der Öse, ist perfekt gefasst. Sieht aus wie ein extrem teures Diamantcollier.
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