Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Einzigartig und stilvoll. Anders als die typischen Anhänger. Wer etwas Besonderes sucht, wird diese Kette lieben. Ich bin sehr glücklich damit.
This is such a perfect, elegant piece. The moissanite stones are so bright and clear. The twisted design is a true work of art.
Este colar é o meu novo favorito. É delicado, mas o design dinâmico faz com que se destaque. As pedras brilham de uma forma incrível.
This is the perfect sophisticated necklace. It's elegant enough for work but sparkly enough for a date night. The drop design is so flattering.
Un regalo magnifico che è stato apprezzatissimo. Il design è artistico e il risultato finale è di una bellezza mozzafiato. Consigliatissimo.
Good on ya for this design! It’s classic but modern. It hangs perfectly and is super comfy to wear. Love it to bits.
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