Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Arrived way quicker than I expected down here in Perth. The necklace itself is beyond gorgeous and feels very well-made. Can't stop looking at it.
Um design muito feminino e gracioso. A forma como as três pedras de tamanhos diferentes estão dispostas é perfeita. Uma joia para estimar.
The quality for the price is unbelievable. A pendant with this level of design detail and stone quality would be a fortune elsewhere.
Ich bin begeistert von diesem Anhänger. Er ist filigran, hat aber durch das funkelnde Trio eine tolle Präsenz. Die Qualität ist hervorragend.
If you want a necklace that is unique, modern, and timeless all at once, this is it. The design is so creative and the sparkle is out of this world.
Fue un regalo de cumpleaños y es el collar más especial que tengo. El metal que abraza las piedras es un detalle precioso y muy bien hecho.
You may also like