Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
The sparkle from a 1-carat D-color moissanite is unreal. Amazing quality in a very chic and artistic design. It looks better than a diamond.
Sie ist in Wirklichkeit noch schöner. Der Stein ist so groß und klar. Die gedrehte Fassung fängt das Licht auf eine ganz besondere Weise ein.
This is the perfect accessory for when you want to feel fabulous. It's a classic stone, but the unique setting makes it a modern piece of art.
Ein fantastischer Kauf. Die Kette ist elegant, aber mit einem künstlerischen Touch. Die Qualität hat mich vollkommen überzeugt. Eine klare Empfehlung.
I am obsessed with this modern twist on a classic solitaire! The swirling metal around the 1-carat stone is so artistic and beautiful. It sparkles like a dream.
Es un collar que llama la atención por su diseño tan original. Es elegante, sofisticado y la calidad de la moissanita es de primera.
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