Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
It is even more stunning in real life. The photos don't do justice to the incredible fire and presence this 1-carat stone has. I'm absolutely wrapped with it!
Un bijou plein de mouvement et de vie. Le design torsadé donne une impression de dynamisme qui est très moderne. La pierre de 1 carat est la cerise sur le gâteau.
This necklace is so gorgeous and well-made. The sculptural feel of the pendant is very high-end. The 1-carat stone is incredibly brilliant and the quality is amazing.
Uma ótima compra. É muito mais bonito pessoalmente. O brilho da pedra e as curvas do design são uma combinação perfeita.
The fire in this 1-carat moissanite is unreal. The way the twisted metal frames it seems to enhance its sparkle even more. I feel so happy wearing this beautiful necklace.
Che gioiello speciale! Il brillante da 1 carato è sbalorditivo e la montatura a spirale è elegantissima. Ho ricevuto tantissimi complimenti.
You may also like