Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
É a mistura perfeita do clássico e do contemporâneo. A pedra é intemporal, mas a armação dá-lhe um ar super atual. Adoro.
A fantastic purchase. The adjustable chain is perfect, and the stone is so secure in its twisted embrace. It's a dose of pure, modern luxury. Highly recommend.
Se procura um solitário que não seja o típico, este é perfeito. O design curvo é muito favorecedor. Estou encantada com a compra.
The sparkle is truly mesmerizing. It’s a powerful shimmer from the main stone, beautifully enhanced by the swirling metal. Beautifully made and so unique.
Um design super artístico. A forma como o metal abraça a pedra é linda. É um solitário clássico, mas com um toque que o torna único.
Get ready for compliments! The unique twisted setting is a real conversation starter. The way the 1-carat stone catches the light is so eye-catching.
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