Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La qualità è fantastica. La pietra è perfetta e il design del ciondolo è impeccabile. Sembra un pezzo di design di lusso. Lo consiglio.
I am so impressed with the craftsmanship. The twisted metal is smooth and flawless, and the 1-carat stone is set perfectly within its embrace. It looks incredibly expensive.
A qualidade é fantástica. A pedra é perfeita e o design do pendente é impecável. Parece uma peça de uma boutique de design. Recomendo vivamente.
A splendid piece of jewelry. It adds a significant touch of personal glamour. The 1-carat stone is incredibly fiery and well-cut. I am very, very pleased indeed.
¡Me encanta este collar! El diseño entrelazado es súper original y moderno. La piedra de 1 quilate en el centro brilla de una forma espectacular.
The perfect blend of classic and contemporary. The 1-carat solitaire is timeless, but the twisted setting makes it feel so fresh and modern. The craftsmanship is excellent.
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