Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Sono innamorata di questa lavorazione a corda. Dà al bracciale una texture unica. Le pietre sono incastonate alla perfezione. Raffinatissimo.
This is such a smart and classy piece. The craftsmanship on the twisted band is superb. It looks and feels much more expensive than it was.
Esta pulseira é absolutamente perfeita! O design torcido é um charme, super diferente e elegante. As doze pedras brilham lindamente.
I bought this to wear to a wedding and it was perfect. So elegant and the twisted texture is so eye-catching. A top-quality piece.
Tornou-se a minha pulseira de eleição para o dia a dia. É confortável, chique e o brilho das doze pedras é na medida certa.
A very elegant addition to my jewellery collection. The twisted design is so tactile and beautiful. It catches the light magnificently.
You may also like