Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Si te gusta el diseño y los detalles, esta pulsera es para ti. Es fina, elegante y el trabajo del metal es una maravilla.
Absolutely love the texture of this bracelet. It feels so nice on the wrist. The twelve D-color stones are so incredibly bright.
Ich bin absolut verliebt in dieses gedrehte Design! Es ist so detailreich und anders als alles, was ich bisher gesehen habe. Die zwölf Steine funkeln wunderschön.
What a stunning bracelet! The rope effect is so unique. The D-colour stones are incredibly white and fiery. I'm ever so pleased with it.
Esta pulsera tiene una textura y un diseño únicos. No es la típica pulsera que ves en todas partes. Perfecta para destacar.
I am so happy with this bracelet! The twisted design is absolutely beautiful and so unique. The sparkle is incredible, eh?
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