Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
He recibido muchísimos cumplidos por su diseño tan original. Parece una pieza de alta joyería. La artesanía es impecable.
My partner bought this for me, and it's simply perfect. The adjustable chain is a brilliant touch. The quality of the 18K gold plating is lovely.
Muy cómoda y la cadena extensible es un plus. El diseño es elegante y perfecto tanto para el día como para la noche.
This bracelet is a work of art. The craftsmanship on the twisted shank is incredible. It looks so much more expensive than it was. So happy with this purchase!
Si vous cherchez un bijou qui sort de l'ordinaire, celui-ci est parfait. Le travail de la maille est magnifique. Je recommande à 100%.
This bracelet is a real gem. The craftsmanship is spot on. Looks incredibly high-end and the adjustable chain is a real bonus.
You may also like