Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I’m so impressed with this design. It looks delicate but feels wonderfully sturdy. The 1.2 carats of sparkle is just the right amount.
Ce bracelet a un charme fou. Il est travaillé tout en finesse. Les pierres VVS1 sont parfaites, sans aucun défaut visible.
This was an impulse buy and I'm so glad I got it. It’s beautifully crafted, super sparkly, and the design is just so cool and different.
Einzigartig und wunderschön. Die gedrehte Struktur verleiht dem Armband eine tolle Textur. Die D-Farbe der Steine ist strahlend weiß.
The details are what make this piece so special. The interwoven strands are gorgeous. A stunning bracelet for a very fair price.
Muito mais bonita ao vivo! O trabalho do metal torcido é o grande destaque. Uma peça de muito bom gosto e bem acabada.
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