Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
La qualité des deux moissanites est incroyable. Elles sont si blanches et pures. C'est un bijou qui symbolise l'amour avec beaucoup de luxe et de brillance.
This necklace is a statement of love. The 1.25-carat stone dropping from the 0.5-carat one is a substantial and beautiful design. The craftsmanship is excellent.
Questo gioiello cattura l'attenzione. Le due pietre insieme creano un punto luce incredibile. Una collana importante e di altissima qualità.
My new favourite necklace. It is classic, but the two-stone design makes it feel so personal and special. The sparkle is clean and intense. I feel so stylish wearing it.
Questa collana 'Toi et Moi' è il gioiello più romantico che esista. Le due pietre, una per me e una per lui, hanno una brillantezza spettacolare.
The sparkle from two D-color moissanites is unreal. They look like a pair of perfect, high-end diamonds. Amazing quality in a very chic and romantic design.
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