Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Ich habe diese Kette als Hochzeitsgeschenk für meine beste Freundin gekauft. Das 'Du und Ich'-Design war einfach perfekt für diesen Anlass. Sie hat sich riesig gefreut.
This is a showstopper with heart. The 1.7-carat size is dazzling, but the two-stone setting makes it feel so much more personal than a simple solitaire.
Me encanta este collar. Es muy especial y significativo. Las dos moissanitas son impecables y tienen un fuego increíble. Es un sueño hecho joya.
This necklace is gorgeous! The two-stone drop is the perfect focal point. It looks amazing with a V-neck or a simple black dress. A very powerful accessory.
Ce collier est une véritable déclaration. Les deux pierres sont parfaitement assorties en qualité et leur taille est très impressionnante. Un bijou exceptionnel.
I am so in love with this necklace! The symbolism of the two stones is so special. The sparkle is unreal, and it looks incredibly luxurious. A perfect anniversary gift.
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