Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Questa collana 'Toi et Moi' è il gioiello più romantico che esista. Le due pietre, una per me e una per lui, hanno una brillantezza spettacolare.
The sparkle from two D-color moissanites is unreal. They look like a pair of perfect, high-end diamonds. Amazing quality in a very chic and romantic design.
Questa collana è una vera dichiarazione d'amore. Le due pietre sono grandi, luminose e rappresentano un legame. Un gioiello che custodirò per sempre.
A fantastic purchase. The adjustable chain is perfect, and the stones are so secure. It's a dose of pure, romantic luxury. Highly recommend.
Este collar es el centro de todas las miradas. Los dos brillantes juntos tienen una presencia increíble. Una pieza muy especial y de alta calidad.
A splendid piece of jewelry. It adds a significant touch of personal glamour. The two stones are incredibly fiery and well-cut. I am very, very pleased indeed.
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