Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This piece has such a beautiful, feminine elegance. It’s a lovely design that goes with every outfit. So glad I decided to get it.
La calidad es impresionante. Se nota el trabajo minucioso en cada uno de los siete molinillos. Parece una joya de una marca de lujo.
If you're thinking about it, just get it. It’s such a gorgeous, unique piece that you'll get endless compliments on. You won't regret it.
Diese Kette ist ein echter Blickfang. Die Pavé-Arbeit auf jedem der sieben Windräder ist makellos. Sieht viel teurer aus, als sie ist.
I'm not usually one for whimsical jewellery, but this is just a beautiful, timeless design. It’s so elegant and pretty. The sparkle is amazing.
Superó todas mis expectativas. En persona es aún más delicado y brillante. Una compra maravillosa de la que no me arrepiento.
You may also like