Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I can't stop staring at it. The D-color moissanite stones are so icy white and the excellent cut makes them sparkle like crazy. A stunning piece.
É o meu novo colar favorito. É leve, confortável e os sete pontos de luz à volta do pescoço são um detalhe maravilhoso.
I love how it feels so light and delicate on my neck. The sparkle is just right—elegant and eye-catching all around. A definite five-star find!
Este colar é a joia mais fofa e original que alguma vez comprei! Os sete moinhos de vento são um encanto e brilham imenso.
The craftsmanship is excellent. Each of the seven little windmills is perfectly paved. It feels durable and looks so polished and sophisticated.
Un acquisto eccellente. È un gioiello versatile, che aggiunge un tocco di originalità a un look elegante o sdrammatizza un outfit formale.
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