Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I am completely obsessed with this necklace! The seven tiny pave windmills are so unique and catch the light from every angle. A delicate and whimsical statement piece.
La calidad de las piedras es fantástica, tienen un fuego increíble. Es una pieza que no deja a nadie indiferente. La recomiendo.
I was looking for something special and this is it. It's beautifully made, the design is unique, and the moissanite stones are stunning. A lovely buy.
Die Qualität der Moissanit-Steine ist hervorragend. Selbst die kleinsten Steinchen funkeln intensiv. Eine wunderschöne und besondere Halskette.
Absolutely stoked with this necklace! It’s a real beauty. The seven little pave windmills sparkle like you wouldn't believe. Bloody brilliant!
Un bijou qui sort vraiment de l'ordinaire. Il est poétique, amusant et les moissanites brillent d'un éclat incroyable. Un véritable coup de cœur.
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