Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
This is a showstopper in a subtle way. It's not one giant stone, but seven points of intricate light. So sophisticated and so beautiful.
A qualidade é excecional. O trabalho de pavé em cada um dos sete moinhos é perfeito. Um colar que parece ter sido feito à mão com muito cuidado.
The size of each windmill is just perfect, eh? It’s dainty and elegant, but having seven of them makes a beautiful statement. So pretty and comfortable.
Perfekt für einen fröhlichen, schicken Look. Die Kette ist ein komplettes Statement für sich. Man braucht keine weiteren Accessoires. Sehr empfehlenswert.
This piece has such a beautiful, feminine elegance. It’s a lovely design that goes with every outfit. So glad I decided to get it.
La calidad es impresionante. Se nota el trabajo minucioso en cada uno de los siete molinillos. Parece una joya de una marca de lujo.
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