Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
C'est le cadeau parfait pour une femme à la personnalité pétillante. Un bijou unique qui ne ressemble à aucun autre. Il a fait une heureuse !
The quality is fantastic for the price. The gold plating is a lovely colour and the moissanite stones look just like real diamonds. A remarkable bargain.
Questo gioiello è una piccola giostra di luce. È spiritoso, elegante e le moissaniti brillano in un modo incredibile. Lo adoro.
From a simple tee to a nice dress, this necklace is perfect. It's so well-made and the moissanite stones are seriously impressive. A real treasure.
Die Windräder sind perfekt entlang der Kette verteilt. Das Design ist sehr harmonisch und durchdacht. Ich trage sie fast täglich.
This was a gift from my husband, and it's perfect. A beautiful, whimsical design that is also timeless. The quality is outstanding.
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