Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
I chose this for a wedding I was attending and it was perfect with my dress. So artistic and chic. The elegant shape was just right for the occasion.
Ce collier est devenu mon favori. Il est parfait seul ou superposé avec d'autres colliers plus courts. Très versatile et moderne.
The sparkle from the two D-color stones is so clean and bright. It's the perfect accent for the beautiful Y-chain shape. Amazing quality in a very chic design.
Un collar súper fino y delicado. La forma de Y con el brillante marquesa al final es muy favorecedora. La calidad es excelente. ¡Una preciosidad!
This is the perfect accessory for almost any occasion. It is subtle enough for daytime, but the unique shape makes it special enough for evening.
Finalmente la collana perfetta per le scollature a V! La pietra con il taglio marquise è originalissima e ha una luce stupenda. Sono molto contenta.
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