Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
So classy and artistic! It looks amazing with a slip dress. It really draws the eye down in a subtle, elegant way. The quality is fantastic.
Die Qualität ist für den Preis beeindruckend. Die Moissanite sind klar und funkeln schön. Das Y-Design ist sehr im Trend und einfach wunderschön.
This is my 'feel confident' necklace. The Y-shape is so elongating and flattering. The perfect little accessory to complete a look.
Ho ricevuto un sacco di complimenti. Il design è unico e la forma della pietra attira l'attenzione. È diventata la mia collana preferita.
The 18K yellow gold is warm and beautiful, and it makes the marquise stone look so rich. A very well-executed and sophisticated design.
Un sautoir délicat et très raffiné. La forme en Y allonge la silhouette et la petite pierre ronde à la jonction est le détail parfait. Très belle qualité.
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