Description
Shipping Policy
We strive to process and ship your order as quickly as possible. For most in-stock items, orders are typically shipped within 48 hours. In rare cases where items are out of stock, please allow 3-5 business days for processing (excluding weekends and holidays).
- North America: 6-12 business days
- Europe: 5-13 business days
- Australia: 6-12 business days
- Southeast Asia: 5-12 business days
- Middle East: 6-14 business days
- South America: 8-20 business days
- Africa: 8-20 business days
1 Year Warranty
At MossanDiamond, we take pride in the quality of our products. That's why every purchase is backed by our comprehensive 1-year warranty, starting from the date your order is received.
- Customers are responsible for all shipping costs associated with warranty claims, including return shipping.
- Please contact our customer service team at support@mossandiamond.com to obtain the correct return address before sending any items back.
- Ensure all items are securely packaged for return. We cannot be held responsible for lost or stolen packages.
- All returns must be sent using a trackable shipping method. Untraceable packages will not be processed.
- Our warranty does not cover items that show signs of modification, abuse, or damage beyond normal wear, as determined by our jewelry experts.
If you have any questions about our warranty policy, please don't hesitate to reach out to us at support@mossandiamond.com. We're here to help!
Un sautoir délicat et très raffiné. La forme en Y allonge la silhouette et la petite pierre ronde à la jonction est le détail parfait. Très belle qualité.
I opened the box and was so happy. It's the most perfect, elegant, and unique necklace. If you love minimalist but interesting jewelry, this is a must-have.
Eine wunderschöne, filigrane Halskette. Die Form ist sehr schmeichelhaft und die beiden Steine funkeln dezent. Perfekt für den minimalistischen, schicken Look.
A lovely, delicate design. The sparkle is subtle but beautiful. Perfect for when you want a touch of glamour without being flashy. I adore the marquise shape.
Se gosta do estilo minimalista mas com um toque especial, este é o seu colar. O corte navete torna-o diferente de tudo. Recomendo.
Don't hesitate! If you love unique, minimalist jewelry, these are a must. The shape is beautiful, the sparkle is lovely, and the quality is amazing.
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